Nicole Bullinger
Mandan,ND
Summary
Dynamic Office Specialist with a proven track record at CHI St Alexius Mandan Clinic, excelling in customer service and schedule management. Recognized for enhancing operational efficiency and fostering teamwork, while handling multi-line phone systems and maintaining organized office supplies. Committed to delivering exceptional support and improving client satisfaction.
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Office Specialist
CHI St Alexius Mandan Clinic
Mandan, North Dakota
01.2001 - Current
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
- Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
- Contributed to positive company culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.
- Improved customer satisfaction rates by providing prompt assistance with inquiries, concerns, or requests for information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Coordinated and scheduled meetings and appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Ensured timely delivery of mail correspondence both internally and externally through efficient sorting methods.
- Contributed to successful project completion by collaborating with colleagues on various administrative tasks as needed.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
High School Diploma -
Mandan High School
Mandan, ND05.1999
Skills
- Positive attitude
- Customer service
- Dedicated team player
- Scheduling appointments
- Data entry
- Professional and mature
- Client interaction
- Schedule management
- Front office management
- Mail handling
- Supply restocking
- Multi-line phone proficiency
Timeline
Office Specialist
CHI St Alexius Mandan Clinic
01.2001 - Current
High School Diploma -
Mandan High School
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