Nicole Burgos
Economic Development Assistant
Haverhill,MA
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Focused on maximizing service, and offering proven skills to partner with diverse professionals.
Overview
9
9
years of professional experience
Work History
Economic Development Assistant
City of Lowell
Lowell , MA
08.2022 - Current
- Assist in developing new guidelines for business development programs in response to community and market needs.
- Respond to inquiries, proposals, and projects from business owners, developers, financing partners, and community-based organizations regarding city economic development programs.
- Oversee the application process for federally funded programs, American Rescue Plan Act processing grant agreements, paid invoices, and purchase orders.
- Performed administrative functions for programs such as developing reports on status and outcomes and managing program files and process documentation.
- Create content on all social media platforms working closely with partners to ensure content is up to date to include answering direct messages from clients.
- Provide clients with possible real estate listings that would cater to their business.
Clerk – Business Economic Development
City of Lawrence
Lawrence, MA
10.2020 - 08.2022
- Managed all city-eligible programs available to the public and small businesses through CDBG funds.
- Processed of intake of eligible clients maintaining files throughout the approval process and verifying available funds.
- Utilized the Citizen Serve software in connection with other relevant city departments.
- Assisted the director with planning, marketing, and information sessions and policies specific to the program.
- Met with clients daily and facilitate meetings to plan for upcoming projects.
- Oversaw multiple projects simultaneously while meeting tight deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Kennel Assistant
Aintree Kennel
Boxford, MA
01.2019 - 10.2020
- Ensured facility was properly maintained by performing minor repairs such as replacing broken locks or fixing loose wires.
- Maintained accurate records of all animal intake and outtake activities including vaccinations and medical treatments received during stay at kennel.
- Managed inventory of food supplies, bedding materials, toys, medication supplies.
- Administered medications and care for diabetic and allergic animals.
- Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
- Organized daily feeding schedule and ensured that all animals were fed according to their dietary needs.
Sales Floor Lead
Macy’s
Salem, NH
01.2015 - 01.2019
- Detail-focused planner proficient in managing resources, and prioritizing multiple projects in a demanding retail environment.
- Utilized POS system to process payments accurately and efficiently while adhering to all security protocols.
- Maintained a consistent high level of customer service within an area by participating in training of associates.
- Ensured that policies and standards were understood and adhered to according to company policy.
- Assisted customers with product selection by providing information on features, pricing and availability of merchandise.
Kennel Assistant
Best Friends Pet Care
Wakefield, MA
01.2016 - 01.2017
- Provided care for a multiple breed of dogs, observed, and identified dogs’ behaviors, applying medications prescribed with the Veterinarians and insured feeding at scheduled times
- Assisted veterinary technicians and veterinarians to help clean kennels, manage dogs
- Maintained sanitization of kennels and performing the transportation of animals
- Performed intake and discharge duties of daycare animals and feeding and providing water to animals
- Communicated performance status, required repairing, maintenance, and signage to management.
Education
Associates Degree -
ABC Animal Behavior College
05.2016
High School Diploma -
Saint Francis
05.2014
Skills
- Microsoft Word
- PowerPoint
- Excel
- Outlook
- Research
- Administrative Support
- Database Entry
- Correspondence Writing
- Administrative Tasks
- Document Management
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Economic Development Assistant
City of Lowell
08.2022 - Current
Clerk – Business Economic Development
City of Lawrence
10.2020 - 08.2022
Kennel Assistant
Aintree Kennel
01.2019 - 10.2020
Kennel Assistant
Best Friends Pet Care
01.2016 - 01.2017
Sales Floor Lead
Macy’s
01.2015 - 01.2019
Associates Degree -
ABC Animal Behavior College
High School Diploma -
Saint Francis
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