Nicole Burick
Rehoboth Beach,DE
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Harbour
02.2022 - 10.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules.
- Developed and maintained relationships with customers and suppliers.
- Assisted in recruiting, hiring and training of team members.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Bartender
Harbour
02.2022 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Manager
Fins Hospitality Group
05.2019 - 03.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Associate of Arts - Foreign Languages And Literatures
Catonsville College of Baltimore County
800 S. Rolling Rd. Catonsville, MD05.2014
Skills
- Cross-Functional Team Management
- Staff Training
- Employee Scheduling
- Food Preparation and Safety
- Efficient Service
- Ability to handle situations under high stress enviroments
Certification
- CTO - Communications Training Officer
- EMD - Emergency Medical Dispatch
Languages
American Sign Language
Full Professional
Timeline
General Manager
Harbour
02.2022 - 10.2023
Bartender
Harbour
02.2022 - 08.2022
Manager
Fins Hospitality Group
05.2019 - 03.2021
Associate of Arts - Foreign Languages And Literatures
Catonsville College of Baltimore County
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