Nicole Cabral-Moran

Hesperia Parks and Rec.

05.2021 - Current

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Responded to emergency situations in a timely, efficient manner.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Teach swim lessons and providing quality instruction to students of all ages and skill levels.
Tracked students' progress and gave constructive feedback for skills requiring improvement.
Helped students adjust to pool and unfamiliar surroundings, resulting in better results during lessons.
Attentively monitored swimmers to identify distress.
Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.