Nicole Caldera
Huntington Beach,CAc
Summary
Meticulous Medical Assistant offers 21 years of experience managing clinical operations to improve efficiency, enforce care delivery standards and monitor regulatory compliance. Excellent command of insurance provider requirements, recordkeeping guidelines and compliance protocols. Skillfully executes utilization reviews and manages complex schedules to maximize efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr. Arthur Helfat
- Contributed to reduction in patient wait times with actionable solutions surrounding patient check-in processes
- Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
- Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR)
- Collected specimens from patients in rooms, emergency department and other hospital units
- Maintained organized and sanitized environment and verified stock of operating supplies and forms.
Caregiver
Seniors Helping Seniors Huntington Beach
05.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Medical Assistant
Dr. Peter Birnbaum
11.2023 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
Medical Assistant
Dr. Beshay
01.2013 - 09.2022
- Cleaned, prepared and maintained examination rooms and treatment areas
- Provided clinical support for patient care delivery
- Assisted physicians and clinicians with examinations, procedures and vital signs monitoring
- Checked insurance eligibility for all patients
- Created and followed up on all referrals to other practices
- Answered phone calls and provided administrative support to front desk team
- Refilled existing prescriptions for patients with Drs
- Approval and authorization.
Practice Manager/Medical Assistant
Dr. Janet Schreiber
01.2014 - 08.2022
- Answered patient phone calls and coordinated scheduling, answered medical questions and triaged any emergencies
- Optimized provider schedules for maximum efficiency and tracking access to care
- Provided clinical support for patient care delivery
- Prepared specimens for outside lab testing
- Prepared treatment rooms for patient examinations
- Reviewed all pre-visit work required for each exam for completion and checked availability of test results in electronic medical record (EMR)
- Communicated with patients and families proactively to gather information on patient's conditions
- Oversaw office supply inventory, usage, and replenishment for fast-paced office environment.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Communicated with patients, ensuring that medical information was kept private.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant
Dr. Edmond Chu
01.2003 - 01.2005
- Maintained and updated patient information and vital signs in electronic medical records or hospital databases
- Administered oral medications and immunizations as directed by supervising physicians
- Sterilized and positioned instruments and equipment for examinations and procedures
- Organized, reviewed and forwarded incoming test results to care teams.
Education
Medical Assisting
Bryman College
Anaheim, CA01.2003
Skills
- Medical terminologies
- Vital signs and examinations
- Patient scheduling
- Medical procedures
- Clinical and administrative support
- HIPAA compliance
- Schedule Management
- Practice Management
- Staff Management
- Critical Thinking
- Staff Supervision
- Problem Identification
Additional Information
- CPR and first aid certified
- Currently getting trained in Basic Life Support
Languages
Spanish
Full Professional
Certification
HCA certified
Timeline
Caregiver
Seniors Helping Seniors Huntington Beach
05.2024 - Current
Medical Assistant
Dr. Peter Birnbaum
11.2023 - 05.2024
Practice Manager/Medical Assistant
Dr. Janet Schreiber
01.2014 - 08.2022
Medical Assistant
Dr. Beshay
01.2013 - 09.2022
Medical Assistant
Dr. Edmond Chu
01.2003 - 01.2005
Medical Assistant
Dr. Arthur Helfat
Medical Assisting
Bryman College
HCA certified
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