Nicole Calderon

Chipotle Grill

02.2020 - 02.2024

Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
Trained and guided team members to maintain high productivity and performance metrics.
Recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Worked effectively in fast-paced environments.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Gained strong leadership skills by managing projects from start to finish.
Passionate about learning and committed to continual improvement.
Learned and adapted quickly to new technology and software applications.
Paid attention to detail while completing assignments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.