Nicole Califf
Williamston,SC
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Manager
NHE, Inc.
02.2023 - Current
- Initiate and manage all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, and team development.
- Set rental rates and enforce lease agreements.
- Address tenant complaints and inspect vacate units.
- Contracting and supervising repairs and maintenance work.
- Collecting rent and handling operating expenses.
- Maintaining records of income, expenses, signed leases, complaints, and work orders.
- Report financial performance on monthly basis.
Business Manager
PRG Real Estate
08.2020 - 02.2023
- Assisted in preparation of annual budgets, monitoring expenses to ensure financial goals were met.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
Leasing Manager
PRG Real Estate
03.2018 - 08.2020
- Generated leads for sales and rental property through follow ups and resident referrals.
- Collected, completed, and processed lease applications.
- Established key relationships with potential renters and residents.
- Organized and hosted community events, fostering positive living environment for tenants.
- Submitted daily reports with lease activity.
Leasing Consultant
Grubb Properties
06.2016 - 03.2018
- Conducted property tours to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Maintained occupancy rate goals through excellent customer service.
Certification
Licensed Property Manager - National Apartment Association
Awards
- Line of Duty Award, NHE
- Lowest Delinquency Award, PRG
- Highest Closing Ratio, Grubb
Timeline
Community Manager
NHE, Inc.
02.2023 - Current
Business Manager
PRG Real Estate
08.2020 - 02.2023
Leasing Manager
PRG Real Estate
03.2018 - 08.2020
Leasing Consultant
Grubb Properties
06.2016 - 03.2018
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