Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Telehealth Therapist
Diversified Counseling
08.2022 - Current
Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
Human Resources Coordinator
Social Work P.r.n
05.2022 - 05.2023
Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
Led recruitment efforts to attract top talent in a competitive job market.
Complied with labor laws and regulations while managing payroll functions efficiently.
Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Maintained human resources information system and kept employee files up to date and accurate.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Human Resources Director
Five Medicine
03.2021 - 09.2021
Reduced turnover rates through effective talent acquisition and retention strategies.
Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Structured compensation and benefits according to market conditions and budget demands.
Created and implemented forward-thinking initiatives to improve employee engagement.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
Social Worker II
Prince George's County Department of Social Services
01.2019 - 04.2021
Manage Savings Accounts for Youth in Foster Care;
Fiscally coordinate payments through Contracts and Procurement;
Execute travel accommodations for staff;
Conduct quarterly quality assurance audit
Developed strong client relationships through consistent communication and attentive service.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Gathered, organized and input information into digital database.
Social Worker II
Prince George's County Department of Social Services
08.2014 - 01.2019
Coordinated a team of family members, staff and service providers;
Evaluated safety interventions that reduced risk for children and vulnerable adults;
Maintained accurate and timely computerized records of all cases;
Helped families navigate government agencies and policies;
Investigated allegations of child abuse and neglect
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Enhanced community outreach efforts for better service accessibility and increased program enrollment.
Adjunct Professor
Frederick Community College
02.2015 - 08.2017
Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
Boosted class participation rates by fostering a positive and collaborative learning environment.
Strengthened critical thinking skills in students through the incorporation of problem-based learning activities.
Increased student retention by providing individualized support and tailored feedback on assignments.
Optimized assessment processes by designing rubrics that clearly communicated expectations for various assignments.
Cultivated strong relationships with colleagues, participating in interdisciplinary initiatives aimed at enhancing the academic experience for students.
TASC Educator
Bedford Hills Correctional Facility
02.2013 - 08.2014
Conducted social emotional exercises with the inmates;
Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Supported Inmates plan career and goal pathways
Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
Head Classroom Elementary School Teacher (NYS certified)
Harlem Children's Zone
08.2010 - 08.2013
Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
Collaborated with fellow teachers to develop interdisciplinary lesson plans, enhancing students'' understanding of various subjects.
Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.
Implemented engaging hands-on activities to reinforce fundamental concepts, resulting in increased student motivation and participation.
Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
Participated in after-school tutoring programs, offering individualized support for students struggling academically.
Education
Masters in Social Work -
Adelphi University
Garden City, New York
05.2013
Bachelors of Arts in Psychology -
College of Mount Saint Vincent
Bronx, New York
08.2005
Skills
Client Relations
Crisis Intervention
Progress Evaluations
Electronic Charting
Multitasking
Consultations
Excellent Communication
Written Communication
Psychological Assessment
Active Listening
Decision-Making
Report Writing
Timeline
Telehealth Therapist
Diversified Counseling
08.2022 - Current
Human Resources Coordinator
Social Work P.r.n
05.2022 - 05.2023
Human Resources Director
Five Medicine
03.2021 - 09.2021
Social Worker II
Prince George's County Department of Social Services
01.2019 - 04.2021
Adjunct Professor
Frederick Community College
02.2015 - 08.2017
Social Worker II
Prince George's County Department of Social Services
08.2014 - 01.2019
TASC Educator
Bedford Hills Correctional Facility
02.2013 - 08.2014
Head Classroom Elementary School Teacher (NYS certified)
Developmental Disabilities Supervisor /Administrator at Kuna Counseling / Life Counseling CenterDevelopmental Disabilities Supervisor /Administrator at Kuna Counseling / Life Counseling Center
Licensed Professional Clinical Counselor at Norline Ford's Counseling Associated with Beacon Counseling CenterLicensed Professional Clinical Counselor at Norline Ford's Counseling Associated with Beacon Counseling Center