Nicole Campbell

• Highly effective communicator with interpersonal skills when directing calls, explaining programs, policies and procedures, scheduling appointments, and providing customer service to diverse background.
• Talented Training Supervisor effective at getting new employees up to speed quickly and with a full understanding of company policies, procedures and standards.
• Excellent communication and planning abilities with a forward-thinking approach. Bringing 20 years of related experience.
• Experience Human Service Representative with excellent reputation for resolving problems and improving customer satisfaction.
• Client-focused Human Services Specialist with skills needed to
• Achievements include improving employee performance and reducing problems with safety or harassment through high-quality training programs. Adept at incorporating the needs of individual departments into training courses. Analytical and detail-oriented nature with excellent problem-solving abilities.

District 1199c, Training & Upgrading Funds – Philadelphia, Pennsylvania

Classroom Assistant

Provided consistent, intensive, and targeted instruction to students acquiring Math GED. Supported primary instructor in teaching basic math skills, concepts, and formulas. Created instructional materials and educational review activities, while delivering engaging instruction. Supplied accurate and specific data on student work and progress to primary instructor. Motivated and encouraged struggling students and collaborated with staff members to advance students’ educational progress.

Key Contributions:

● Successfully facilitated lessons in both individual and group settings.

The Center for Literacy – Philadelphia, Pennsylvania

Volunteer

Provided non-English speaking client with support and helped them work toward goals such as improving English language and math skills, filling out job applications, and improving reading for proficiency