Nicole Cao
Brooklyn,NY
Summary
HR coordinator in expertise in coordinating HR functions and facilitating communication between departments/stores. Managed the recruitment process for various roles of office/warehouse/stores. Successful experience in efficiently recruiting and building the teams for new store and new warehouse. Reliable, well-organized,strong self-driven and hardworking team member with excellent problem -solving skills.
Overview
16
16
years of professional experience
Work History
HR Coordinator
Welcome Services, Inc
05.2021 - Current
- Conduct full cycle recruitment activities for stores and warehouse, office positions, and working with hiring managers to ensure the correct candidate.
- Create and maintain various reports including applicant tracking, vacancy, and turnover
- Conduct new hire orientation and other employee trainings
- Provide counseling to employees employee relations, policy and procedure
- Investigate and resolve employee relations inquiries such as grievances, disciplinary actions, discrimination complaints, and other personnel matters for company departments and stores
- Support benefits administration, including Open Enrollment and change processes, and partner with the Compensation & Benefits team to resolve employee issues
- Review and entry employee's Timecard in ADP as need, respond to employee's payroll queries.
Staff of Passport and Visa Office
CHINESE CONSULATE GENERAL IN NEW YORK
04.2008 - 06.2020
- Managed online applications, including paperwork check, rejection notification
- Received emails and phone calls from applicants, delivering problems solutions, making appointments for required applicants to come in and file application in-person
- Managed in-person applications, helping with filling appropriate documentation
- Reviewed mailed-in documents, processing data intake in system
- Assisted with final quality control of new passports and documents, including expired passports cancellation, error correction of new documents.
Sr. C&B Specialist
SF-Express
08.2013 - 02.2018
- Review and verify employee time sheets, personnel information to detect and reconcile payroll discrepancies
- Communicate with share service center to confirm all the information related to payroll, including wage, insurance, housing found and individual income taxes, to ensure accurate/timely payment of payroll
- Maintain vacation and absence records
- Respond to employees' inquiries about payroll based on the government regulations and Human Resources policies of the company
- Work with team members to create annual headcount plan and headcount budget
- Prepare C&B reports as needed, draft reasonable possible suggestions to support operation team.
Education
Associate's degree - Business Administration
BMCC
Bachelor's degree - Economics
Wuyi University
07.2010
Skills
- Benefits Administration
- Human Resources
- Human Resources Management
- Employee Orientation
- Recruiting
- Office Management
Work Authorization
Authorized to work in the US for any employer
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
HR Coordinator
Welcome Services, Inc
05.2021 - Current
Sr. C&B Specialist
SF-Express
08.2013 - 02.2018
Staff of Passport and Visa Office
CHINESE CONSULATE GENERAL IN NEW YORK
04.2008 - 06.2020
Associate's degree - Business Administration
BMCC
Bachelor's degree - Economics
Wuyi University
Similar Profiles
Elma VasquezElma Vasquez
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission
PATRICIA OSWALDPATRICIA OSWALD
Executive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global ServicesExecutive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global Services
TODD GALBAUGHTODD GALBAUGH
Child Protection Investigator at Child Family Services, Department of Public Health & Human ServicesChild Protection Investigator at Child Family Services, Department of Public Health & Human Services
Anthonio CompasAnthonio Compas
Sales Associate at Rite AidSales Associate at Rite Aid
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal