Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Nicole Capetillo

Dallas,TX

Summary

Detail-oriented professional skilled in customer training, problem resolution, and sales strategy development. Committed to maintaining safety standards and enhancing customer satisfaction through effective collaboration and time management. Results-driven individual with a background in sales strategy development and customer service training. Proven ability to analyze customer feedback and market trends to enhance service offerings and drive sales growth.

Overview

1
1
year of professional experience

Work History

Warehouse Operative Trainee

Walmart
Dallas, Texas
08.2024 - 02.2025
  • Maintained cleanliness and organization of work areas to ensure safety standards.
  • Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
  • Packaged products accurately for timely distribution to stores.
  • Followed safety protocols to uphold a secure working environment.
  • Collaborated with team members to achieve daily operational goals.
  • Loaded and unloaded trucks promptly to prevent delays.
  • Checked items for defects or damages before shipping orders.
  • Prepared essential documents including labels, packing lists, and invoices.

Independent Sales Representative

Primerica
Glendale, California
08.2024 - 10.2024
  • Conducted market research to identify selling opportunities and evaluate customer needs.
  • Analyzed customer feedback to refine products and services.
  • Educated clients on investment strategies and insurance options to maximize returns.
  • Collaborated with team members to develop effective sales techniques and strategies.
  • Researched market trends to remain knowledgeable about financial products.

Crew Member Trainer

Mc donalds
Seagoville, Texas
01.2024 - 07.2024
  • Delivered customer service training emphasizing communication and problem-solving skills.
  • Coached crew members in effective problem-solving during challenging customer interactions.
  • Trained new cashiers on procedures, transaction processing, and cash handling.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Resolved customer inquiries and issues promptly to ensure satisfaction.
  • Operated cash register and processed transactions efficiently, including credit card payments.
  • Stocked shelves with merchandise to maintain inventory and display quality.
  • Conducted regular one-on-one meetings to encourage a positive work environment.

Education

High School Diploma -

Seagoville High School
Seagoville, TX
05-2023

Skills

  • Customer training
  • Cash handling
  • Problem resolution
  • Sales strategy development
  • Attention to detail
  • Time management
  • Customer service
  • Telemarketing expertise
  • Multitasking and organization
  • POS system instruction
  • Basic training techniques
  • Digital design
  • 2D and 3D modeling
  • Hand drawing
  • Drawing and painting
  • Practice marketing
  • Google drive

Affiliations

  • Drawing & Painting
  • Beginner Tattoo Artist
  • Beginner DJ
  • Dancing
  • Soccer
  • Intermediate Graphic Design

Languages

Spanish
Limited
French
Elementary

Timeline

Warehouse Operative Trainee

Walmart
08.2024 - 02.2025

Independent Sales Representative

Primerica
08.2024 - 10.2024

Crew Member Trainer

Mc donalds
01.2024 - 07.2024

High School Diploma -

Seagoville High School