Nicole Carns
Tacoma
Summary
Dynamic Lifeguard Manager with proven success at Samena Swim and Recreation Club, enhancing guest satisfaction and team morale. Expert in scheduling coordination and water rescue techniques, leading community outreach initiatives that significantly raised water safety awareness. Committed to fostering a safe environment through effective training and emergency preparedness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lifeguard Manager
Samena Swim and Recreation Club
07.2024 - 01.2025
- Improved guest satisfaction by implementing streamlined process for handling inquiries and complaints.
- Promoted positive and inclusive team environment, leading to high staff retention rates and enhanced job satisfaction among lifeguards.
- Led successful initiative to increase public awareness about water safety, organizing community workshops and events.
- Spearheaded community outreach efforts to educate public on importance of water safety, leading to decrease in preventable incidents.
- Streamlined scheduling system for lifeguards, optimizing coverage during peak times and reducing overtime costs.
Lifeguard Supervisor
CYO Camps
04.2024 - 07.2024
- Managed inventory of essential lifesaving equipment, ensuring all tools were readily available during emergency situations.
- Implemented innovative training techniques that increased the proficiency of staff members in water rescue scenarios.
- Tested and maintained water quality with periodic sampling.
- Played an integral role in organizing special events at the aquatic facility while maintaining high safety standards for participants.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Led successful drills and emergency simulations, fostering a culture of preparedness among staff members while instilling confidence in their ability to handle real-life situations.
Camp Supervisor
CYO Camps
04.2024 - 07.2024
- Led groups of children safely through variety of camp activities.
- Enhanced camper experience by developing and implementing engaging activities and programs.
- Implemented emergency preparedness plans effectively in case of unexpected incidents or weather conditions.
- Trained new employees in camp policies, procedures, and best practices for optimal performance.
- Supervised staff members for efficient operation and seamless coordination during camp sessions.
Lifeguard Supervisor
Wild Waves Theme And Water Park
05.2017 - 09.2022
- Scheduled hundreds lifeguards to provide adequate coverage of pool areas during operating hours.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement in their skills and abilities.
- Maintained a clean and safe facility by conducting daily inspections and addressing maintenance issues promptly.
- Improved staff performance through regular training sessions and skill assessments.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
- Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
- Monitored safety of guests in and around swimming pool.
Education
Cosmetology - Cosmetology
Gene Juarez Academy
Federal Way, WA03-2022
High School Diploma -
Kentwood High School
Covington, WA03-2020
Skills
- Team management
- Scheduling coordination
- Weather monitoring
- Water rescue techniques
- AED operation
- Rescue equipment use
- Safety procedures
Certification
Active Red Cross Certification
Various Pervious Ellis and Associates Certifications
- Inspection
-Special Facilities
-Supplemental Oxygen Support
Obtaining Pool Operators Certificate
Timeline
Lifeguard Manager
Samena Swim and Recreation Club
07.2024 - 01.2025
Lifeguard Supervisor
CYO Camps
04.2024 - 07.2024
Camp Supervisor
CYO Camps
04.2024 - 07.2024
Lifeguard Supervisor
Wild Waves Theme And Water Park
05.2017 - 09.2022
Cosmetology - Cosmetology
Gene Juarez Academy
High School Diploma -
Kentwood High School
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