Nicole Caron
Johnston,RI
Summary
Results-driven leader with solid background in food service planning, sales and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices.
Overview
4
4
years of professional experience
Work History
Food Service Director
FLIK Hospitality Group
05.2022 - Current
- Planned operations to effectively cover needs while controlling costs and maximizing service
- Developed strategies to improve food service levels for busy facilities handling 600-1,400 meals each day
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
- Created and deployed successful strategies to boost account performance, streamline food prep processes and reduce waste
Catering Manager
FLIK Hospitality Group
06.2021 - 05.2022
- Manage team of catering staff for the successful execution of catering events
- Perform staff management, expense control, menu selection, food preparation, and equipment rental to ensure a profitable event
- Oversee food preparation, transportation, and set-up activities to ensure success of the event
- Met with clients to outline desired goals and prepared quotes for overall catering costs
- Designed catering packages to increase sales and customer experience
Cafe Manager
FLIK Hospitality Group
05.2019 - 06.2021
- Recruiting, training, and supervising staff in the kitchen and cafe
- Processing payments using POS system, making deposits, and ensuring the cafe is clean and well-presented at all times
- Preparing weekly work schedules, weekly seasonal menus, ordering/receiving supplies, taking inventory
- Responsible for resolving any customer complaint, identifying strategies to retrain and attract customers, and merchandising products
- Kept cafe in full compliance with health code standards and achieved consistent scores of 100%
Education
Bachelor of Science - Hotel & Lodging Management
Johnson & Wales University
Providence, RI2019
Skills
- HIGHLIGHTS OF QUALIFICATIONS
- Proficient in Microsoft Office, Word, Excel, PowerPoint, POS Systems
- Experience in contract foodservice, purchasing, marketing, merchandising, inventory
- Excellent organizational and time management skills
- Staff Leadership
- Inspection Preparations
- Revenue Generation
Timeline
Food Service Director
FLIK Hospitality Group
05.2022 - Current
Catering Manager
FLIK Hospitality Group
06.2021 - 05.2022
Cafe Manager
FLIK Hospitality Group
05.2019 - 06.2021
Bachelor of Science - Hotel & Lodging Management
Johnson & Wales University
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