Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Casey

Aynor,SC

Summary

Dynamic Team Lead at Walmart with a proven track record in establishing performance metrics and enhancing team efficiency. Skilled in inventory control and committed to safety standards, I excel in communication and problem-solving. Recognized for driving product improvements and fostering a culture of excellence, ensuring high-quality service delivery.

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

9
9
years of professional experience

Work History

Team Lead

Walmart
10.2023 - Current
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Housekeeper

Kingston Resorts
03.2017 - Current
  • Verified cleanliness and organization of storage areas and carts.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Adhered to professional house cleaning checklist.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

High School Diploma -

San Pedro High School
San Pedro, CA
06-2004

Skills

  • Inventory control and supply management
  • Infection control
  • Knowledge of cleaning chemicals and safe handling
  • Knowledge of OSHA and workplace safety standards
  • Time management and efficiency
  • Reliability and strong work ethic
  • Communication and problem-solving skills
  • Ability to work independently or as part of a team
  • Respect for guest privacy and confidentiality
  • Attention to detail and organization
  • Microsoft Office

Timeline

Team Lead

Walmart
10.2023 - Current

Housekeeper

Kingston Resorts
03.2017 - Current

High School Diploma -

San Pedro High School