To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Nicole Casman
Helena,Montana
Summary
Overview
25
years of professional experience
6
years of post-secondary education
1
Language
Work History
Big Sky Care CenterHelena, MT
Medical Receptionist/Medical Records Clerk
09.1998 - 11.2000
Job overview
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Printed prescription requests and queries in compliance with practice protocol.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Conducted patient intake interviews, recording and documenting relevant information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
State Of Montana-Dept. Of Environmental QualiyHelena, MT
Administrative Assistant
12.2000 - 05.2001
Job overview
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Big Sky Care CenterHelena, MT
Certified Nursing Assistant
06.2001 - 05.2002
Job overview
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Followed directions of licensed nurses to administer medications and treatments.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Supported needs of [Number]+ residents under long-term care.
Spectrum Medical ServicesHelena, MT
Personal Care Assistant
06.2002 - 09.2003
Job overview
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Monitored and assisted residents through individual service plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Conferred with supervisor to discuss patient condition and medical care.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Big Sky Care CenterHelena, MT
Certified Nursing Assistant
10.2003 - 08.2004
Job overview
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Mountain Valley Inn & SuitesHelena, MT
Front Desk Assistant
04.2005 - 08.2005
Job overview
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained transaction security by verifying payment cards against identification.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Received, screened and routed incoming calls.
- Answered customer telephone calls promptly and appropriately handled needs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Used internal software to process reservations, check-ins and check-outs.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained clean and organized front desk areas to uphold polished company image.
Hawkins Lindstrom ClinicHelena, MT
Medical Receptionist
03.2006 - 05.2007
Job overview
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office bookkeeping with insurance billing and patient payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Gold Bar/First QuarterAnaconda, MT
Bartender/Casino Attendant/Waitperson
05.2007 - 11.2008
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Built relationships with vendors to manage orders and negotiate costs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Assisted with inventorying beverage stock and bar supplies.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Rocky Mountain Sleep Disorders CenterHelena, MT
Medical Receptionist
11.2008 - 05.2010
Job overview
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Printed prescription requests and queries in compliance with practice protocol.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Assisted with medical coding and billing tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Registered and verified patient records before triage with most up-to-date information.
- Conducted patient intake interviews, recording and documenting relevant information.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Received and routed laboratory results to correct clinical staff members.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Bryan & Morgen ThompkinsHelena, MT
Family Nanny
02.2011 - 02.2013
Job overview
- Built positive and nurturing environments to support child social and emotional growth.
- Organized different types of activities to enhance physical and intellectual development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Played games, worked on puzzles, and read books to young children.
- Involved children in caring for household pets and chores.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Taught children everyday skills and language.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Met with parents about daily activities, positive developments, and issues.
- Planned and guided age-appropriate tasks like reading, crafts and [Type].
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Transported children safely to school, activities and appointments on time.
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
St Peter HospitalHelena, MT
Patient Access Specialist
03.2013 - 08.2013
Job overview
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Prepared patient identification band and completed admissions papers.
- Contacted insurance companies for patient medical billing operations.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Performed patient pre-admission, admission, transfer and discharge activities.
- Collected and validated patient demographics and insurance information.
- Trained new staff on hospital processes and procedures.
- Providing excellent customer service by promptly answering patient inquiries.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Aspen Gardens Assisted LivingHelena, MT
Personal Care Assistant
08.2015 - 06.2018
Job overview
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Monitored and assisted residents through individual service plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Conferred with supervisor to discuss patient condition and medical care.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Scheduled and accompanied clients to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with daily living activities, running errands, and household chores.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted patients with self-administered medications.
- Remained alert to problems or health issues of clients and competently responded.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Brian & Morgen ThompkinsHelena, MT
Family Nanny
06.2019 - 08.2021
Job overview
- Built positive and nurturing environments to support child social and emotional growth.
- Drove children to dance, cheer, and sports practices.
- Organized different types of activities to enhance physical and intellectual development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Assisted children with homework assignments and special projects across different subjects.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Played games, worked on puzzles, and read books to young children.
- Involved children in caring for household pets and chores.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Met with parents about daily activities, positive developments, and issues.
- Planned and guided age-appropriate tasks like reading, crafts and [Type].
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children's areas neat and clean.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Assisted with housework such as laundry and cooking.
- Transported children safely to school, activities and appointments on time.
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
Broadwater Hot Springs & FitnessHelena, MT
Front Desk Assistant
03.2021 - 09.2022
Job overview
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Maintained transaction security by verifying payment cards against identification.
- Received, screened and routed incoming calls.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained clean and organized front desk areas to uphold polished company image.
Blue Cross Blue Shield Of MontanaHelena, MT
Customer Service Advocate
04.2021 - 09.2022
Job overview
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed and updated databases to handle customer data.
- Completed opening and closing functions to meet operational needs.
- Supported call center associates by taking on escalated calls, handling complex concerns and achieving customer satisfaction targets.
- Maintained and managed customer files and databases.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Processed customer service orders promptly to increase customer satisfaction.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Tracked customer service cases and updated service software with customer information.
- Handled customer inquiries and suggestions courteously and professionally.
Nicole CasmanHelena, MT
Residential House Cleaner
10.2022 - 03.2023
Job overview
- Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Provided excellent house cleaning and maid services to clients.
- Informed and sold clients on additional services.
- Sanitized apartments after move-out or prior to move-in.
- Exceeded client expectations to garner future services.
- Adhered to professional house cleaning checklist.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Collected payment for services rendered and provided client with billing receipts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Operated electronic backpack vacuums and floor sweepers.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Verified cleanliness and organization of storage areas and carts.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
Dirty Deeds, Done Dirt CheapHelena, MT
Residential House Cleaner
04.2023 - 07.2023
Job overview
- Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Provided excellent house cleaning and maid services to clients.
- Exceeded client expectations to garner future services.
- Adhered to professional house cleaning checklist.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Collected payment for services rendered and provided client with billing receipts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Helena High SchoolHelena, MT
High School Diploma
08.1993 - 06.1997
University Overview
Helena College University of MontanaHelena, MT
Associate of Applied Science from Nursing
08.1997 - 06.1998
University Overview
Headmasters of MontanaHelena, MT
Certification from Certified Nursing Assistant
01.1998 - 02.1998
University Overview
Helena College University of MontanaHelena, MT
None from Nursing
08.2002 - 06.2003
University Overview
Countrywide School of PhlebotomyHelena, MT
Cerftification from Phelebotomy
04.2011 - 04.2011
University Overview
Skills
Residential cleaning
undefinedAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Never let yesterday use up too much of today.
Timeline
Residential House Cleaner
Dirty Deeds, Done Dirt Cheap
04.2023 - 07.2023
Residential House Cleaner
Nicole Casman
10.2022 - 03.2023
Customer Service Advocate
Blue Cross Blue Shield Of Montana
04.2021 - 09.2022
Front Desk Assistant
Broadwater Hot Springs & Fitness
03.2021 - 09.2022
Family Nanny
Brian & Morgen Thompkins
06.2019 - 08.2021
Personal Care Assistant
Aspen Gardens Assisted Living
08.2015 - 06.2018
Patient Access Specialist
St Peter Hospital
03.2013 - 08.2013
Countrywide School of Phlebotomy
Cerftification from Phelebotomy
04.2011 - 04.2011
Family Nanny
Bryan & Morgen Thompkins
02.2011 - 02.2013
Medical Receptionist
Rocky Mountain Sleep Disorders Center
11.2008 - 05.2010
Bartender/Casino Attendant/Waitperson
Gold Bar/First Quarter
05.2007 - 11.2008
Medical Receptionist
Hawkins Lindstrom Clinic
03.2006 - 05.2007
Front Desk Assistant
Mountain Valley Inn & Suites
04.2005 - 08.2005
Certified Nursing Assistant
Big Sky Care Center
10.2003 - 08.2004
Helena College University of Montana
None from Nursing
08.2002 - 06.2003
Personal Care Assistant
Spectrum Medical Services
06.2002 - 09.2003
Certified Nursing Assistant
Big Sky Care Center
06.2001 - 05.2002
Administrative Assistant
State Of Montana-Dept. Of Environmental Qualiy
12.2000 - 05.2001
Medical Receptionist/Medical Records Clerk
Big Sky Care Center
09.1998 - 11.2000
Headmasters of Montana
Certification from Certified Nursing Assistant
01.1998 - 02.1998
Helena College University of Montana
Associate of Applied Science from Nursing
08.1997 - 06.1998
Helena High School
High School Diploma
08.1993 - 06.1997
Similar Profiles
Janet PierceJanet Pierce
Certified Nursing Assistant at Mount Ascension Health CareCertified Nursing Assistant at Mount Ascension Health Care
Rebekah PlagensRebekah Plagens
Pharmacy Tech Intern at Big Sky Managed CarePharmacy Tech Intern at Big Sky Managed Care
Kent PaulyKent Pauly
Landscape Sales at Big Sky Landscaping & Garden CenterLandscape Sales at Big Sky Landscaping & Garden Center