Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Cestaro-Jackson

Port Richey,FL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Retail Sales Associate

CURV Exchange Port Richey Plus Size Boutique
Port Richey, FL
02.2024 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

CEO

The Volunteer Way
Port Richey, FL
07.2017 - Current
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Facilitated board meetings and provided leadership guidance to senior management.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Maintained accurate records of daily transactions, including deposits and withdrawals.
  • Performed regular reconciliation of cash drawers to ensure accuracy of funds.
  • Ensured compliance with all company policies, procedures and regulations regarding cash management.
  • Managed and trained cashiers on proper cash handling procedures.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Reviewed employee time sheets for accuracy before submitting them for payroll processing.

Education

Associate of Science - Medical

Webster College
New Port Richey, FL
12.1998 - 06.2000

Skills

  • Customer Relations
  • Data Entry
  • Decision-Making
  • Training & Development
  • Self-Directed
  • Team building
  • Basic Math
  • Multitasking
  • Team Management
  • Organization and Time Management
  • Supervision and leadership
  • Dependable and Responsible
  • Drawer balancing
  • Payment Processing
  • Payment Collection
  • POS Systems
  • Cash Handling
  • Written and verbal communication
  • Daily Reporting
  • Credit and cash transactions

Timeline

Retail Sales Associate

CURV Exchange Port Richey Plus Size Boutique
02.2024 - Current

CEO

The Volunteer Way
07.2017 - Current

Associate of Science - Medical

Webster College
12.1998 - 06.2000

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Nicole Cestaro-Jackson