Summary
Overview
Work History
Education
Skills
Timeline
Generic

NICOLE CHARD

Pine City,MN

Summary

Professional with experience in fostering supportive and inclusive living environments. Skilled in conflict resolution, crisis management, and event planning. Strong focus on team collaboration and achieving results. Reliable and adaptable, with natural ability to connect with and support diverse groups of residents.

Overview

7
7
years of professional experience

Work History

Resident Assistant

Walker Methodist
05.2023 - Current
  • Deliver hands-on personal care for individual residents.
  • Specialized procedures including medication administration, medication reminders, accurate vital signs, simple wound and catheter care.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Responded to emergency situations with first aid, bringing in qualified first responders for advanced issues.
  • Checked in and put away residents meds that were delivered.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

Assistant Teacher

St.Marys Early Learning Academy
10.2020 - Current
  • Supported development of early literacy and numeracy skills through creative and interactive methods
  • Supported student physical, mental, and social development using classroom games and activities.
  • Cleaned and organized classroom to encourage creativity, exploration and good decision-making in children.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Communicated with parents with any concerns they had with their child.

Direct Support Professional

Provide Care Inc.
09.2020 - 05.2023
  • Delivered personal care and support aligned with individual support plans.
  • Monitored and assisted with daily living activities such as bathing, grooming and room care.
  • Prioritized personal safety, health and development through person-centered care.
  • Administered medications and set up reminders for clients in alignment with medication administration record.
  • Maintained clean, safe, and well-organized patient environment.

Central Reservations

Grand Casino Hinckley
02.2018 - 05.2020
  • Efficiently managed multiple tasks such as processing bookings, cancellations, and modifications while maintaining attention to detail.
  • Answered questions regarding room rates, travel dates and fees.
  • Explained specials, promotions and amenities to guests.
  • Reviewed computer database to check availability on different dates and lock in requested travel times.

Housekeeping Room Attendant

Grand Casino Hinckley
07.2017 - 02.2018
  • Responded to guest requests pertaining to room cleanliness, amenities and linen to exceed guest satisfaction.
  • Immediately reported found items to management and contacted rightful owners.
  • Cleaned rooms on assigned list within scheduled shift, adhering to turnaround timeframes by room type.
  • Handle guest complaints and provide alternatives and/or solutions to ensure resolution of complaints.

Education

Elementary Education -

Southwest Minnesota State University
05.2027

High School Diploma -

Mora High School
05.2016

Skills

  • Time management
  • Customer service
  • Good communication skills
  • Microsoft Word proficiency
  • Microsoft Excel proficiency
  • Teamwork and collaboration
  • Problem-solving
  • Flexible and adaptable
  • Multitasking

Timeline

Resident Assistant

Walker Methodist
05.2023 - Current

Assistant Teacher

St.Marys Early Learning Academy
10.2020 - Current

Direct Support Professional

Provide Care Inc.
09.2020 - 05.2023

Central Reservations

Grand Casino Hinckley
02.2018 - 05.2020

Housekeeping Room Attendant

Grand Casino Hinckley
07.2017 - 02.2018

High School Diploma -

Mora High School

Elementary Education -

Southwest Minnesota State University

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