Nicole Charles
Kalamazoo,MI
Summary
Compassionate acute care assistant with expertise in patient care and vital signs monitoring. Committed to enhancing patient comfort and safety through effective communication and teamwork. As an acute care assistant, my goal each day is to help my patients feel valued as A person and understood, and not only treated as patients but as human beings in such a vulnerable state.
Overview
1
1
year of professional experience
1
1
Certification
Work History
acute care assistant
Bronson Battle Creek Hospital
Battle Creek, Michigan
05.2025 - Current
- Assisted patients with daily living activities and personal care needs.
- Maintained a clean and safe environment for patients and staff.
- Supported nursing staff with patient monitoring and documentation tasks.
- Communicated effectively with patients to provide companionship and emotional support.
- Followed care plans to ensure individual patient needs were met consistently.
- Helped transport patients to appointments and activities within the facility.
- Participated in training sessions to learn about patient care best practices.
- Collaborated with team members to improve patient comfort and satisfaction levels.
- Reported changes in patient condition to nursing staff immediately.
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Assisted elderly patients with activities of daily living, including bathing, dressing and eating.
- Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
- Served meals and assisted immobile or disabled individuals with eating.
- Guided individuals to bathrooms and cared for incontinence needs.
- Provided emotional support to family members during difficult times.
- Monitored vital signs such as pulse rate, temperature and respiration rate.
- Communicated with patients' family members and friends to answer questions and explain care tasks.
Pharmacy Technician
Moore Family pharmacy
Plainwell, Michigan
08.2024 - 04.2025
- Processed and filled prescriptions accurately for diverse patient needs.
- Assisted customers with medication inquiries and provided clear guidance.
- Maintained inventory levels of medications and supplies for efficient operations.
- Operated pharmacy software to manage patient records and prescription orders.
- Collaborated with pharmacists to ensure proper medication dispensing practices.
- Educated patients on medication usage, side effects, and storage requirements.
- Ensured compliance with safety regulations and pharmacy policies during operations.
- Supported training initiatives for new pharmacy staff on procedures and systems.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
Education
Associate of Applied Science - Nursing
Kellogg Community College
Battle Creek, MI05-2027
High School Diploma -
Plainwell Highschool
Plainwell05-2023
Skills
- Patient care
- Medication management
- Vital signs monitoring
- Customer service
- Team collaboration
- Electronic health records
- Training assistance
- Safety compliance
- Effective communication
- Dementia care
- Toileting support
- Feeding assistance
- Nutrition monitoring
- Client confidentiality
- Emotional resilience
- Personal care assistance
- Mobility assistance
- Compassionate care
- End-of-life care
- Disability support
Affiliations
- I like to volunteer at my church, "valley family church" in the Champions Club, it is for individuals with additional needs who need direction and stability at such a young age.
- For fun, I play adult-league softball on the side
Certification
- CPR certified
Languages
English
Professional
References
References available upon request.
Timeline
acute care assistant
Bronson Battle Creek Hospital
05.2025 - Current
Pharmacy Technician
Moore Family pharmacy
08.2024 - 04.2025
Associate of Applied Science - Nursing
Kellogg Community College
High School Diploma -
Plainwell Highschool