Nicole Chenvert
Napoleonville,LA
Summary
Dynamic Support Coordinator at Easterseals Louisiana with a proven track record in client advocacy and service coordination. Expert in managing high-volume caseloads and maintaining meticulous documentation. Skilled in interdisciplinary collaboration, enhancing client outcomes through tailored support plans and effective communication. Committed to optimizing resources and fostering partnerships within community systems.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Support Coordinator
Easterseals Louisiana
02.2023 - Current
- Coordinated individualized service plans for clients, ensuring alignment with personal goals and needs.
- Facilitated communication between clients, families, and service providers to enhance support networks.
- Monitored client progress and adjusted service plans based on ongoing assessments and feedback.
- Collaborated with interdisciplinary teams to identify resources and optimize client outcomes.
- Advocated for client needs within community systems, fostering partnerships that expanded available services.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Worked with other departmental staff to answer questions and resolve problems.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Coordinated meetings and events for internal and external groups.
- Developed tailored support plans for diverse clientele, identifying unique needs and goals.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Iron Worker Helper
Performance Contractors
01.2008 - 04.2010
- Assisted skilled ironworkers in assembling and installing steel structures.
- Operated hand tools and equipment to support construction tasks efficiently.
- Followed safety protocols to maintain a secure work environment at all times.
- Interpreted blueprints to ensure accurate execution of project specifications.
Driver
DHL
02.2005 - 08.2007
- Operated delivery vehicles safely and efficiently to meet tight schedules.
- Inspected vehicles regularly to ensure compliance with safety standards and regulations.
- Managed route planning to optimize delivery efficiency and reduce transit times.
- Maintained accurate logs of deliveries, mileage, and fuel consumption for reporting purposes.
File Clerk
Security Finance, Financial Services
01.2002 - 04.2003
- Organized and maintained filing systems to ensure easy access to client records.
- Processed and scanned documents into digital formats for improved storage efficiency.
- Assisted in training new staff on document management protocols and systems.
- Reviewed files for accuracy and compliance with company standards regularly.
Education
Bachelor of Arts - Sociology
Nicholls State University
Thibodaux, LA12-2022
Associate of Applied Science - Concentration in Medical And Business Office
South Central Louisiana Technical College
Thibodaux, LA05-2017
Skills
- Client advocacy
- Service coordination
- Case management
- Interdisciplinary collaboration
- High-volume caseload management
- Documentation and recordkeeping
- Time management
- Attention to detail
- Verbal and written communication
- Scheduling appointments
- Workload management
- Document management
- Filing
- Telephone etiquette
- Microsoft office
- Decision-making
Timeline
Support Coordinator
Easterseals Louisiana
02.2023 - Current
Iron Worker Helper
Performance Contractors
01.2008 - 04.2010
Driver
DHL
02.2005 - 08.2007
File Clerk
Security Finance, Financial Services
01.2002 - 04.2003
Bachelor of Arts - Sociology
Nicholls State University
Associate of Applied Science - Concentration in Medical And Business Office
South Central Louisiana Technical College