Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Cheung

Bayside,NY

Summary

Resourceful and quick-thinking [Job Title] with [Number] years in warehouse and inventory management. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills. [Job Title] bringing extensive experience in high-volume warehouse operations, including logistics, distribution and inventory management. [Language] -speaking Freight Handler with transportation and logistics background. Trained in warehouse safety standards and procedures. Enthusiastic Warehouse Manager successful at [Area of expertise] . Offers [Number] years in management in a warehouse setting. Skilled [Job Title] well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail. Disciplined warehouse professional knowledgeable about material load capabilities, site analysis and general logistics. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Warehouse worker with strong work ethic and [Number] + years hands-on experience. Reliable Warehouse Worker with extensive experience operating reach truck, slip truck, order picker and electric pallet jack. Valid [State Name] driver's license and clean driving record.

Overview

24
24
years of professional experience

Work History

Client Support Specialist

Waitex Information Systems
New York, NY
02.2000 - Current
  • Compiled and analyzed sales and marketing reports.
  • Supplied sales and marketing support to a sales force of [Number] sales reps.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Researched, proposed and implemented vendor services to decrease costs to organization.
  • Located and attached appropriate files to incoming correspondence requiring replies.
  • Frequently used word processing, spreadsheet, database and presentation software.
  • Tracked and maintained monthly and year end vendor rebates.
  • Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Reviewed and updated client correspondence files and scheduling database.
  • Assisted with receptionist duties, file organization and research and development.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Worked night and weekend shifts during holiday season, securing $[Number] in of orders in [Time Period] .
  • Accurately logged all daily shipping and receiving orders.
  • Answered customer questions about product availability and shipment times.
  • Responded to all customer inquiries thoroughly and professionally.
  • Coordinated between billing department and customers to resolve problems.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Directed [Number] warehouse shipping associates.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Trained staff on material handling processes to reduce shipping times.
  • Achieved a [Number] % on-time shipment rate.
  • Recorded Numbers of units handled and moved using daily production sheets and work tickets.

Education

Bachelor of Science - Business

Baruch College
New York, NY
1997

Skills

  • Shipping and receiving
  • Hard working and self-motivated
  • Inventory management
  • Team leader
  • Advanced skills in ERP and WMS distribution systems
  • Proficient in MS Office
  • Material inventory skill
  • Scheduling

Accomplishments

  • Supervised a warehouse and distribution crew of [Number] direct reports for a $[Amount] company.
  • Received [Year] “[Award Name] ” distinction from [Company Name] .
  • Cleared damaged items and loaded freight.

Timeline

Client Support Specialist

Waitex Information Systems
02.2000 - Current

Bachelor of Science - Business

Baruch College
Nicole Cheung