Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Rosa

Pawtucket

Summary

Dynamic mental health professional with extensive experience at Butler Hospital, excelling in patient support and crisis intervention. Proven ability to de-escalate conflicts and provide compassionate care, ensuring safety and therapeutic engagement. Skilled in meal preparation and dietary compliance, enhancing patient well-being through nutritious food service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Mental Health Worker/Certified Nursing Assistant

Butler Hospital
12.2021 - Current

Provided direct patient care and crisis intervention in a fast-paced inpatient psychiatric setting, supporting individuals with acute mental health disorders while ensuring safety and therapeutic engagement.

Cook Supervisor

Butler Hospital
07.2016 - 12.2021

Supervised kitchen operations and staff during assigned shifts, ensuring timely preparation of nutritious, therapeutic meals in compliance with dietary guidelines and safety protocols for patients in a psychiatric care setting.

Food Service Worker

Butler Hospital
11.2014 - 07.2016

Delivered patient-focused meal service by preparing and serving meals aligned with prescribed dietary requirements, operated point-of-sale systems in the hospital café, and maintained high standards of cleanliness through dishwashing and sanitation of kitchen areas in compliance with healthcare safety protocols.

Customer Service Representative

AutoZone
09.2013 - 09.2014

Assisted customers with automotive parts selection, provided product knowledge and support at the register, and ensured a positive retail experience through efficient and knowledgeable service.

Education

High School Diploma -

Hope High School
Providence, RI

Skills

  • Patient support
  • Conflict de-escalation
  • ADL assistance
  • Mental health counseling

Certification

Certified Nursing Assistant (CNA)2023

  • Provided foundational patient care, including vital signs monitoring, daily living assistance, and infection control in clinical or long-term care settings.

Medical Billing & Coding Certification2011

  • Trained in ICD, CPT, and HCPCS coding systems for accurate medical record documentation, insurance billing, and healthcare reimbursement processes.

Timeline

Mental Health Worker/Certified Nursing Assistant

Butler Hospital
12.2021 - Current

Cook Supervisor

Butler Hospital
07.2016 - 12.2021

Food Service Worker

Butler Hospital
11.2014 - 07.2016

Customer Service Representative

AutoZone
09.2013 - 09.2014

High School Diploma -

Hope High School