Nicole Clatte
Sacramento,CA
Summary
Human Resources Technician with 8+ years of experience assisting with and fulfilling organization staffing needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Human Resources Technician
Gateway Community Charters
McClellan, California
07.2019 - Current
- Review, update, and revise company hiring practices, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations
- By creating and maintaining a positive and responsive work environment
- Developed recruitment programs to successfully increase minority recruitment and meet affirmative action requirements
- Calculating Payroll for part time and on-call employees twice a month in Excel
- Establish, update, and maintain individual employee records and files, personal files, test scores, application and recruitment, paper and online screening, communicating with job applicants, reference checks, schedule and prepare interviews and their materials
- Assist with answering employee questions relating to forms and procedures
- Provide excellent customer service by establishing positive relationship with charter school personnel, vendors, applicants and representatives from external organization and others: respond to phone calls and e-mail within 24 hours and respond to all correspondence and governing agency requests in a timely and professional manner
- Maintaining mandatory training’s, Absence Management, Time & Attendance, and CalPERS and CalSTRS retirement systems.
- Maintain Frontline Education: Absence Management and Time & Attendance systems.
Human Resources Clerk
Gateway Community Charters
McClellan, California
07.2015 - 06.2019
- Perform complex and technical clerical work involving a review an audit of a variety of human resources materials requiring a familiarity with policies, practices, and procedures
- Process and file data from a variety of information sources
- Answer questions relating to the responsibilities of the Human Resources Department
- Establish and maintain personnel and other classification files, and processing of documents
- Organize and coordinate the preparation of documents and records, which may include personnel files, forms, interview folders, questionnaires, requisitions, correspondence, and a variety of other material
- Prepare indices and cross-reference files
- Initiate and receive telephone contacts regarding and pertaining to information obtainable only from the Human Resources Department
- Input and extract data from an automated information management, storage, and retrieval system
- Maintain the badge computer system and the issuing of employee and volunteer ID badges
- Serves as backup and support for the Human Resources Department
- Assist with the processing of new hires and volunteers
- Process and track tuberculosis tests results and updates
- Deliver and pickup documents, timecards and other items
- Assist with the processing of new hires and volunteers
- Supports the recruiting process by scheduling and preparing interview materials
- Assists in the maintenance, operation, and training for the Substitute call system (Absence Management (Aesop))
- Schedules and prepares interviews and interview materials
- Prepares a wide variety of subject area material in support of the daily function of the Human Resources Department
- Participate in meetings, conferences and trainings as assigned.
Clerk 1 (Business Services/Human Resources)
Gateway Community Charters
McClellan, California
10.2012 - 06.2015
- Perform a variety of clerical task, including typing, data entry, proof reading, filing, and the recording of information
- Compile information and prepare reports and summaries
- Answer the telephone and provide routine information and data and take distribute messages
- Assist the public and office visitors by answering routine inquiries, providing information, data, and/or directing them to appropriate personnel/office
- Maintain a variety of alphabetical, numerical, and subject-matter files and records
- Type and enter data from rough drafts and notes and prepare final copy of materials which may involve the utilization of transcription equipment
- Receive, open, sort, stamp, and distribute mail
- Make appointments and receive visitors
- Perform a variety of data entry functions using a computer
- Compose routine letters and memoranda independently
- Help schedule interviews for Human Resources
- Enter in substitute into the payroll system and call system
- File paperwork into employee files
- Process purchase orders for school sites and central office
- Review, update, and revise company hiring practices, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations
- Establish, update, and maintain individual employee records and files, personal files, test scores, application and recruitment, paper and online screening, communicating with job applicants, reference checks, schedule and prepare interviews and their materials
- Assist with answering employee questions relating to forms and procedures
Substitute Clerical
Gateway Community Charters
McClellan, California
07.2012 - 10.2012
- Perform a variety of clerical task, including typing, data entry, proof reading, filing, and the recording of information
- Compile information and prepare reports and summaries
- Answer the telephone and provide routine information and data and take distribute messages
- Assist the public and office visitors by answering routine inquiries, providing information, data, and/or directing them to appropriate personnel/office
- Maintain a variety of alphabetical, numerical, and subject-matter files and records
- Type and enter data from rough drafts and notes and prepare final copy of materials which may involve the utilization of transcription equipment
- Receive, open, sort, stamp, and distribute mail
- Make appointments and receive visitors
- Perform a variety of data entry functions using a computer
- Compose routine letters and memoranda independently
- Help schedule interviews for Human Resources
- Enter in substitute into the payroll system and call system
- File paperwork into employee files.
Customer Support
Macy's
Roseville, California
03.2008 - 08.2010
- Organize clothing and merchandise to ensure proper store flow and increase in sales
- Restock supplies to enable customer viewing of merchandise and encourage purchases
- Provide outstanding customer service and welcome every customer into the store
- Assist customers with questions regarding products resulting in repeat business.
Shift Manager
Taco Bell
Sacramento, California
03.2008 - 08.2010
- Exceeded established financial goals for the store
- Responded to issues within approved guidelines and recruited, trained, and maintained staffing to meet current and future business needs
- Interpreted industry and competitor information to maintain competitiveness
- Gauged customer need while providing the best customer service possible
- Managed and led a diverse team and implemented needed changes smoothly.
Shift Manager
Carl's Jr
Roseville, California
03.2005 - 01.2008
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Provided coaching and guidance to team members when necessary to improve performance.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education
Bachelor of Science - Business Administration, Human Resources Management
Fort Hays University
05.2019
Associate of Arts - Business Administration, Entrepreneurship
Heald College
01.2015
Skills
- Proficient with Workday
- Invoice Processing
- Team player
- Excellent time management skills
- Conflict Management
- Excellent Listener
- Creativity and ability to think outside the box
- Motivated
- Organized and detail-oriented
- Clerical Support
- File Maintenance
- Spreadsheet Management
- Excel Spreadsheets
- Employee Training and Development
- Pre-Employment Screening
- File and records management
- Flexible and Adaptable
References
- Andrea Haak (916) 856-9762
- Casey Nicknig (916) 832-6211
- Roseanne Guerra (707) 695-6581
Certification
- Capturing Kids' Hearts Level 2 August 2023
- CharterSAFE Human Resources Certification March 2023
- Frontline Education: Time & Attendance June 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Human Resources Technician
Gateway Community Charters
07.2019 - Current
Human Resources Clerk
Gateway Community Charters
07.2015 - 06.2019
Clerk 1 (Business Services/Human Resources)
Gateway Community Charters
10.2012 - 06.2015
Substitute Clerical
Gateway Community Charters
07.2012 - 10.2012
Customer Support
Macy's
03.2008 - 08.2010
Shift Manager
Taco Bell
03.2008 - 08.2010
Shift Manager
Carl's Jr
03.2005 - 01.2008
Bachelor of Science - Business Administration, Human Resources Management
Fort Hays University
Associate of Arts - Business Administration, Entrepreneurship
Heald College
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