Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Cleghorn

Spring,TX

Summary

Meticulous bookkeeper, excellent at juggling multiple tasks and working under pressure and deadlines. Varied field experience includes cash application, collections and team management, as well as self-employment of successful business. Proficient administrative professional supporting with fine attention to detail, accuracy in cash application and data entry, and team leadership. Self-starter and dependable to complete task deadlines.

Overview

26
26
years of professional experience

Work History

Accounts Receivable Team Lead

Omni Logistics, LLC
06.2021 - Current
  • Improved cash flow by streamlining accounts receivable processes and implementing efficient collection strategies.
  • Reduced outstanding balances for faster revenue generation by diligently monitoring aged accounts and promptly resolving disputes.
  • Optimized cash application process by reconciling customer payments with invoices more efficiently, reducing unallocated cash balances significantly.
  • Attained high accuracy levels consistently while processing large volumes of transactions daily, maintaining integrity of financial records at all times.
  • Identified opportunities for process improvements and successfully implemented them, resulting in reduced errors and increased efficiency.
  • Utilized Microsoft Excel, Outlook, NetSuite and Oracle software to manage invoices and payments.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Cookie Baker

Self-Employed At Life's A Batch
06.2010 - Current
  • Baked and decorated cookies to fulfill custom orders.
  • Worked directly with customers for all emails and invoicing.
  • Packaged and shipped orders weekly, as well as follow-up communication for tracking.
  • Implemented mass-production of inventory for holiday events, resulted in steady business growth each year.
  • Developed blogger-style website for industry consumers, including photo-staging and all edits necessary for visual content on social media.

Certified Store Bookkeeper & Opening Manager

Runza Restaurants
10.2006 - 12.2009
  • Verified and corrected all work schedules and payroll billing hours for store staff of 20-22 employees.
  • Created monthly reports for all vendor expenditures at franchise and submitted to Corporate Runza store.
  • Created new organizational system for twice-weekly stock orders (all food ingredients, as well as all operational and cleaning supplies).
  • Implemented detailed inventory system for month-end reports of all consumer goods, as well as yearly overview report.
  • Processed opening safe drops to bank daily, including credit card receipts filed over telephone system.
  • Monitored all leave schedules for full-time employees against allowed vacation credits and hours.
  • Processed daily mail and email communications with the Corporate office, as well as customer calls.
  • Responsible for all seasonal menu change supplies and holiday decor for entire restaurant.

Weekend Manager

Payday USA/Check 'n Go
09.2004 - 10.2006
  • Prepared cash drawers, counted totals and prepared bank deposits.
  • Made phone calls for outstanding NSF checks, collecting immediately at various banking institutions when funds became available.
  • Assisted customers with one-on-one cash advance transactions, including calculating individual interest and payment due dates.
  • Kept accurate totals and records for all transactions with precision at day's end.
  • Submitted data entry for the weekly store transactions for other shift employees into monthly report.
  • Established name-to-face relationships with many "regular" customers, remembering details of their family members or occasions.
  • Dusted, vacuumed and performed other light housekeeping duties for the customer rooms.

Toddler Teacher

Simpson Creek Baptist Church
12.1997 - 05.1999
  • Cared for 2 & 3-Year-Olds in small, daytime classroom setting.
  • Worked with parents for individual potty-training needs of children.
  • Created short lesson plans based on Bible stories.
  • Served snacks to children, teaching them family-style dining and sharing.
  • Provided extra support for DivorceCare parents on evening shifts.

Education

High School Diploma -

Bridgeport High School
Bridgeport, WV
1998

Skills

  • Extremely organized & attentive to details
  • Team Leadership
  • Proficient in Microsoft Excel, Outlook and Oracle (NetSuite)
  • Cash Application (high volume - 3000 accounts)
  • Account Reconciliation and research
  • Accounts Receivable Collections
  • Customer Service
  • Credit Card Processing
  • Excellent written and communication skills
  • Cross-Functional Team Collaboration
  • Conflict Resolution

Timeline

Accounts Receivable Team Lead

Omni Logistics, LLC
06.2021 - Current

Cookie Baker

Self-Employed At Life's A Batch
06.2010 - Current

Certified Store Bookkeeper & Opening Manager

Runza Restaurants
10.2006 - 12.2009

Weekend Manager

Payday USA/Check 'n Go
09.2004 - 10.2006

Toddler Teacher

Simpson Creek Baptist Church
12.1997 - 05.1999

High School Diploma -

Bridgeport High School

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Nicole Cleghorn