Nicole Cloward

Cake Decorator

Sam’s club

Provo, UT

06.2021 - Current

Collaborated with team members to maintain a clean and organized workspace.
Decorated custom cakes using various icing techniques and tools.
Collaborated with team members to fulfill cake orders efficiently.
Used pastry bags and tips to pipe messages and decorative roses onto cakes.
Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Assisted customers with planning cake vision, including color, theme and size.
Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
Answered phone calls, put in orders and handled customer disputes or complaints.
Decorated cakes for special occasions, showers, birthdays and christenings.
Troubleshot any issues that arose during the cake decorating process.
Assisted customers in selecting appropriate cake designs for their events.
Frosted finished cakes evenly and smoothly using various techniques.
Organized supplies to ensure efficient workflow during cake decorating process.
Prepared buttercream icing for use in cake decoration projects.
Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
Assembled, prepared, decorated, and frosted cakes for purchase.
Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup
Assembled multiple tiers of cakes with precision and stability.
Stocked shelves and ordered inventory when product stock became low.
Worked with common cake decorating tools
Formulated designs based on customer specifications.
Met with customers to discuss needed bakery items and take orders
Reviewed expiration dates on items and removed expired products from stock