Nicole Coates
Bolingbrook,Illinois
Summary
Hardworking employee with customer service, multitasking and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Safety Director
Sunrise Transportation
08.2018 - Current
- Conducted safety audits of facilities and equipment to ensure compliance with OSHA regulations.
- Developed and implemented safety policies, procedures, and programs for the organization.
- Trained personnel in proper safety practices and conducted safety orientations for new employees.
- Investigated accidents and incidents to determine root causes and corrective actions needed.
- Helped with routing and dispatching
- Trained new drivers to get license and safety measures in company
- Understood and followed oral and written directions.
CA
Quest Chiropractic
02.2018 - 07.2018
- Responsible for entering customer payments into the accounting software system.
- Maintained accurate records of accounts receivable and payable transactions.
- Contacted insurance company for benefits information
- Filed claims electronically with insurance carriers according to established protocols.
- Documented patient visits in Electronic Medical Record system.
- Assisted in scheduling appointments for patients in a timely manner.
- Provided assistance with medical billing processes related to patient accounts.
- Assisted in the preparation of patients for examinations and treatments.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
Truck Driver
Napa Transportation
08.2017 - 09.2017
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Verified load against shipping papers to ensure accuracy of shipment.
Truck Driver/Delivery
All American Paper
10.2015 - 04.2017
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Verified load against shipping papers to ensure accuracy of shipment.
Truck Driver
DOT Foods
08.2014 - 11.2015
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Reported all accidents or violations to management immediately upon occurrence.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Managed personal driving time according to Hours of Service regulations.
Assistant Store Manager
Toys R Us Express
10.2011 - 02.2015
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Processed payroll for up to 20 employees weekly using specialized software.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Developed and maintained scheduling systems to ensure efficient workflow.
- Created and distributed employee work schedules in accordance with labor laws.
Education
High School Diploma -
Bolingbrook High School
01.2006
Special Education -
Trinity Christian College
Skills
- Safety And Compliance Inspections
- Osha Standards And Codes
- Safety Meetings
- Corrective Action Planning
- Incident Investigation
- Accident Reporting
- Safety Training
- Safe Driver Training (Certified Smith System Trainer)
- Employee Training
- Driver verification
- Supervision and training
References
REFERENCES AVAILABLE UPON REQUEST
Certification
- Certified Smith System Trainer
References
References available upon request.
Timeline
Safety Director
Sunrise Transportation
08.2018 - Current
CA
Quest Chiropractic
02.2018 - 07.2018
Truck Driver
Napa Transportation
08.2017 - 09.2017
Truck Driver/Delivery
All American Paper
10.2015 - 04.2017
Truck Driver
DOT Foods
08.2014 - 11.2015
Assistant Store Manager
Toys R Us Express
10.2011 - 02.2015
High School Diploma -
Bolingbrook High School
Special Education -
Trinity Christian College
Similar Profiles
Nicola LauriaNicola Lauria
Medical Transportation at Sunrise TransportationMedical Transportation at Sunrise Transportation
Kenneth LaliberteKenneth Laliberte
Owner / Operator at Amber Sunrise Transportation L.L.COwner / Operator at Amber Sunrise Transportation L.L.C
Nikko ConnorsNikko Connors
Transportation Driver at Sunrise Transportation LLCTransportation Driver at Sunrise Transportation LLC
Cole HolveyCole Holvey
Inclusion Aide at Western DuPage Special Recreation AssociationInclusion Aide at Western DuPage Special Recreation Association
Amber BierhausAmber Bierhaus
District Manager at Pandora Jewelry- Sandra Holdings LLCDistrict Manager at Pandora Jewelry- Sandra Holdings LLC