Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Combs

Summary

Customer-oriented, strategic-thinking professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development, and revealing customer needs to deliver solutions.

Overview

3
3
years of professional experience

Work History

Kindergarten Coordinator

Wyatt Elementary
Plano, TX
07.2023 - Current
  • Act as a liaison between parents and teachers, ensuring clear and open lines of communication. Disseminate important information regarding school events, academic conferences, and in-school learning activities.
  • Encourage and facilitate parental participation in school activities, conferences, and events. Foster a sense of community by organizing volunteer opportunities and parental engagement programs.
  • Organize and coordinate parent-teacher conferences, special guest appearances, field trips, and other school events. Created platforms for parents and teachers to interact, exchange ideas, and build a strong support network.
  • Coordinate with Kindergarten team lead to develop 15+ events for 50 students and their families. Directly in charge of executing educational play centers each quarter to enhance student growth and development.

Hospitality Event Specialist/Bartender

Farace Beverages, LLC
Dallas, TX
02.2023 - Current
  • Orchestrate seamless guest experiences by serving as the primary point of contact for both regular guests as well as VIP suite attendees.
  • Collaborate closely with event organizers, vendors, and venue staff to maintain alignment with guest expectations and event objectives.
  • Act as a liaison between guests and event staff, addressing inquiries, resolving issues, and coordinating special accommodations.
  • Tailor guest experiences through a detailed understanding of individual preferences and requests, ensuring a memorable and personalized event.
  • Anticipate guest needs and preferences, proactively offering assistance and recommendations to enhance their experience.
  • Uphold high standards of customer service, consistently exceeding guests' expectations and fostering a welcoming atmosphere.

Freelance Web Developer

Calcutta Honeycomb
Gulf Breeze, FL
08.2021 - Current
  • Specializing in custom web development projects tailored to meet clients' unique requirements. Proficient in understanding client needs and translating them into efficient and scalable web applications, ensuring high levels of client satisfaction.
  • Proficient in creating responsive web designs that adapt seamlessly across various devices and screen sizes. Experienced in using media queries and CSS frameworks such as Bootstrap and Foundation to ensure consistent user experience.
  • Effective communicator with experience in collaborating closely with clients to understand their project requirements and provide regular updates on project progress. Skilled in managing client expectations and delivering projects within specified timelines and budgets.
  • Enthusiastic about staying updated with the latest web development trends and technologies. Continuously seeking opportunities to enhance skills and explore innovative solutions to deliver cutting-edge web applications for clients.

Outside Sales Representative

Hattori Hanzo Shears
Dallas, TX
03.2023 - 08.2023
  • Cultivated and managed a diverse client base within the beauty industry, including salons, spas, and independent beauty professionals, resulting in a 20% increase in territory sales within the first quarter.
  • Researched potential clients, identified decision-makers, and developed relationships with each of them.
  • Maintained knowledge of current product offerings and pricing structures.
  • Generated leads through cold calling, networking events, and referrals.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Provided technical support to existing customers regarding product usage and installation.
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Responded promptly to customer inquiries via phone or email.
  • Met regularly with team members to discuss progress towards goals.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.

Account Executive

Hattori Hanzo Shears
Dallas, TX
03.2023 - 08.2023
  • Managed a portfolio of key accounts, including spas, salons, and beauty retailers, to drive sales and maximize revenue.
  • Resolved customer issues and inquiries promptly and effectively to ensure high levels of satisfaction and retention.
  • Maintained accurate records of sales activities, customer interactions, and market data using CRM systems.
  • Cultivated relationships with key decision-makers through regular client visits and follow-up calls.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Advised customers on best practices regarding product usage or maintenance procedures.
  • Resolved customer complaints by offering creative solutions and incentives.
  • Revived dormant accounts by re-establishing relationships with key decision-makers.

Education

Undergraduate Studies

Jefferson State Community College
Birmingham, AL

Software Development

100 Devs Software Engineering Bootcamp

Web Development

Community Taught Software Development

Skills

  • Customer Engagement and Support
  • Client Relationship Development
  • Event Calendar Management
  • Logistics Management
  • Community Involvement
  • Volunteer Management
  • Project Management
  • Revenue Generation
  • Guest Relations

Timeline

Kindergarten Coordinator

Wyatt Elementary
07.2023 - Current

Outside Sales Representative

Hattori Hanzo Shears
03.2023 - 08.2023

Account Executive

Hattori Hanzo Shears
03.2023 - 08.2023

Hospitality Event Specialist/Bartender

Farace Beverages, LLC
02.2023 - Current

Freelance Web Developer

Calcutta Honeycomb
08.2021 - Current

Undergraduate Studies

Jefferson State Community College

Software Development

100 Devs Software Engineering Bootcamp

Web Development

Community Taught Software Development

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Nicole Combs