Nicole Comeaux
Office Work
Abbeville,LA
Summary
Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting. Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
25
25
years of professional experience
Work History
Office Manager
J And J Seafood
Avbbeville , LA
01.2018 - Current
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
Server, Host, to Go
Chilli's Grill & Bar
Abbeville, LA
03.2016 - 01.2018
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used cash registers and credit card machines to cash out customers.
- Assisted managers with quickly resolving service- and food-related issues.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Checked identification for minimum age for sale of alcoholic beverages
- Assisted managers with quickly resolving service- and food-related issues
Cosmetologist
Regis Hair Salon
New Iberia, LA
07.2009 - 03.2016
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Increased salon profit by 30% through upselling hair care products and providing personalized care for return visitors
Executive Secretary
IDF Iberia Development Foundation
New Iberia, LA
03.1996 - 07.2008
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Organized and updated schedules for executives.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Worked with senior management to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Took notes and dictation at meetings.
- Managed and reviewed filing and office systems.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Handled incoming and outgoing mail, email and faxes.
Education
Cosmetology - Cosmetology
Lockworks Academy
Lafayette, LA07.2008
High School Diploma -
New Iberia Senior High School
New Iberia, LA06.1993
Skills
- Quality Assurance
- Report Preparation and Analysis
- Decision Making
- Performance Management
- Motivational Leadership
- Coaching and Mentoring
- Complex Problem Solving
- Microsoft Office Suite
- Handling Customer Complaints
- Schedule Coordination
- Staff Development and Training
- Bookkeeping
- Business administration
- Database administration
- Workflow planning
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Planned and coordinated Job Fair for the unemeployed project.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
J And J Seafood
01.2018 - Current
Server, Host, to Go
Chilli's Grill & Bar
03.2016 - 01.2018
Cosmetologist
Regis Hair Salon
07.2009 - 03.2016
Executive Secretary
IDF Iberia Development Foundation
03.1996 - 07.2008
Cosmetology - Cosmetology
Lockworks Academy
High School Diploma -
New Iberia Senior High School
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