Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

NICOLE CONTE

Clifton,NJ

Summary

Innovative and passionate technology enthusiast with several years in managing and maintaining different POS systems. Pursuing a full-time role in the IT field. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Specialist 2

Trial Court Administrator's Office Bergen Vicinage
09.2024 - Current
  • · Active weekly meeting participation – Consistently attended weekly meetings, contributing to the development of our department’s priorities and initiatives
  • · Effective Task Management – Developed and maintained weekly checklists to proactively manage responsibilities and ensure timely completion of key tasks and projects
  • · Advisory Committee Support – Collaborate with the Advisory Committee to structure and create meeting agendas, ensuring a productive and focused discussion.
  • · Design of Visual Materials (QX Design) – Designed flyers, logos, and graphics for the Ombudsman’s Office and the Advisory Committee
  • · Provide as a reliable backup for when AS4 is absent ensuring the office remains on track
  • · Monthly Good News – Write and distribute the month “Good News” email blast, prompting a positive office culture and keeping the courthouse informed of important updates and the success of their colleagues
  • · Microsoft Forms Creation – Design and implement Microsoft Forms for the Ombudsman Office, Advisory Committee, and Division Managers. Streamlining data collection and improving internal processes.
  • · Collaboration with IT – Partner with the IT department to assist in the creation of a Court Directory, as well as user-friendly manuals for the “Seeing AI” and “Google Translate” app to enhance accessibility across various departments.
  • · Provide prompt and timely feedback when requested data
  • · Cross Department Assistance – Provide any assistance to departments that request it
  • · Employee Engagement and Coordination – Budget and coordinate fun, team-building activities in collaboration with HR staff, enhancing morale and fostering a positive office culture
  • · Lead in development for Employee Directory- planning of a handheld employee directory for the administration office, improving communication and accessibility
  • · Event Participation – Contribute to the department’s success by helping our team achieve 2nd place in the courthouse’s end of year activities
  • · Social Media Liaison for Bergen Vicinage
  • · Redactions, Media & Press Requests – Acquired proficiency in handling media inquiries as well as performing redactions

Operations Manager

Davinci's Restaurant
01.2013 - 01.2024
  • Responsible for employee staffing and training
  • Conducting employee performance evaluations
  • Established business operating procedures and implementation
  • Reviewed and evaluated operations records and reports to project sales and determine profitability
  • Prepared budget and approved budget expenditures
  • Maintained inventory to reflect product movement
  • Investigated and corrected problems with printers, copiers and other peripheral devices such as POS systems.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Created user accounts and assigned permissions.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Generated reports to track performance and analyze trends.
  • Diagnosed and troubleshot hardware, software and network issues.

Education

Associate of Science - Business Technology Management Information Systems

Bergen Community College
Paramus, NJ
12-2025

Skills

  • Microsoft Suite
  • Excel
  • Python (some)
  • Video conference preparation
  • Calendar maintenance and docketing
  • IDA Software
  • UX Design
  • Clerical Duties
  • Handling Correspondence
  • Data Entry
  • Data and File Management
  • Typing 90 WPM

Accomplishments

    Use Microsoft Forms to create surveys and pipeline data

    Developed several manuals across multiple divisions

    Revamped the "Good News Bulletin" and gave it a more modern look

    Designed Flyers for various events across multiple divisions

Certification

UX Design - Coursera

Date Issued June 2023


Foundations of User Experience - Coursera

Date Issued May 2023


Excel 2019 Essential

Date Issued October 2024


Excel: PivotTables for Beginners

Date Issued October 2024


Windows 10 for IT support: Trouble Shooting Basics

Date Issued August 2024


Troubleshooting for Web Developers

Date Issued November 2024


Interests

  • Graphic Design
  • Crafting and DIY Projects
  • Music
  • Drawing and Painting
  • Photography
  • Fashion
  • Electronics and Circuit Building
  • Video Gaming
  • Video Game Design

Timeline

Administrative Specialist 2

Trial Court Administrator's Office Bergen Vicinage
09.2024 - Current

Operations Manager

Davinci's Restaurant
01.2013 - 01.2024

UX Design - Coursera

Date Issued June 2023


Foundations of User Experience - Coursera

Date Issued May 2023


Excel 2019 Essential

Date Issued October 2024


Excel: PivotTables for Beginners

Date Issued October 2024


Windows 10 for IT support: Trouble Shooting Basics

Date Issued August 2024


Troubleshooting for Web Developers

Date Issued November 2024


Associate of Science - Business Technology Management Information Systems

Bergen Community College
NICOLE CONTE