Nicole Conyers-Echols
Cheshire
Summary
Compassionate and dependable healthcare support professional with a proven track record in caregiving and client-facing roles. Expertise in patient communication, mobility assistance, and maintaining confidentiality ensures a high standard of care. Demonstrated ability to thrive in fast-paced environments while remaining calm, attentive, and safety-focused. Seeking to secure a long-term position as a caregiver in the healthcare industry to contribute to exceptional patient care and support overall well-being.
Overview
5
5
years of professional experience
Work History
Caregiver
Consumer Direct Care Network
11.2022 - 03.2025
- Assisted clients with daily living activities, mobility support, and safe transport within their homes.
- Fostered trust and rapport with clients through consistent, respectful communication.
- Followed state health and safety regulations and maintained detailed documentation of care activities.
Customer Service Representative
Oly Fed
12.2023 - 07.2024
- Provided excellent customer service in a fast-paced financial environment.
- Maintained accuracy and confidentiality of client information.
- Demonstrated strong attention to detail and multitasking while handling sensitive transactions.
Employment Professional
EASE
10.2023 - 06.2023
- Worked closely with clients to identify goals and support their employment journey.
- Maintained organized records and protected confidential information.
Caregiver
First Choice In Home Care
06.2020 - 12.2020
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental, or behavioral conditions.
- Provided transportation to and from doctor appointments, grocery stores, and errands.
- Supported mobility and independence while continuously monitoring patient safety.
- Promptly reported concerns to nurse supervisor to promote optimal care.
Census Enumerator
Census 2020
07.2020 - 10.2020
- Conducted door-to-door and phone interviews to collect census data.
- Demonstrated excellent interpersonal skills and accurate data entry.
- Maintained confidentiality and professionalism in all interactions.
Education
Healthcare Office Administration Certificate -
Martinsburg College
Martinsburg, WVBank Career Training Certificate - undefined
Bankwork$ Program, Career Path Services
Lakewood, WASkills
- Patient mobility support
- Active listening skills
- Understanding of HIPAA guidelines
- Effective listening
- Efficient time management
- Adaptability
- Team Collaboration
- Communication Skills
- Customer Service
- Data Entry & Documentation
- Safety Awareness
- Confidentiality
Timeline
Customer Service Representative
Oly Fed
12.2023 - 07.2024
Employment Professional
EASE
10.2023 - 06.2023
Caregiver
Consumer Direct Care Network
11.2022 - 03.2025
Census Enumerator
Census 2020
07.2020 - 10.2020
Caregiver
First Choice In Home Care
06.2020 - 12.2020
Bank Career Training Certificate - undefined
Bankwork$ Program, Career Path Services
Healthcare Office Administration Certificate -
Martinsburg College
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