Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Cook

Crestwood,KY

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Multi-tasking Team Leader well-known for executing successful, new Type initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts Number pounds. Highly experienced in performing quality inspections and machinery operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Team Lead

Goodwill Industries Of Kentucky
01.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
  • Directed and supervised team of Number engaged in Type and Type development.

Kciw Chapel Clerk

Kciw
04.2023 - 01.2024

I cleaned the chapel set up and worked events and encouraged others to come to services.

  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Monitored office supplies and made arrangements for restocking of low-stock items.

Challenges Participate

Challenges Kciw
11.2022 - 04.2023

I attended groups and worked with the community by doing peer support work

  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Sap Senior Coordinator

Kciw Sap
11.2021 - 05.2022

I helped other people work the steps and coordinated the sap community as well as taught 6 classes a week I was the sap directors assistant

  • Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
  • Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
  • Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
  • Mentored junior team members, providing guidance on career development opportunities and fostering a supportive learning environment.

Hair Stylist

Ulta Beauty Inc.
06.2010 - 01.2011
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Education

Cosmetology - Cosmetology

Hairmasters Institute of Cosmetology
Bloomington, IL
05.2010

Diploma - High School Education

Olympia High School
Stanford, IL
12.2007

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Complaint resolution
  • Production Monitoring
  • Employee Evaluation
  • Diversity and Inclusion
  • Regulatory Compliance
  • Influencing skills
  • Team Supervision
  • Team motivation
  • Staff Training
  • People Management
  • Work Planning and Prioritization
  • Conflict Resolution
  • Daily workflow improvement
  • Goal Setting
  • Mentoring
  • Work Planning
  • Cash Handling
  • Overseeing Daily Activities
  • Giving Constructive Feedback
  • Safety
  • Safety processes and procedures
  • Sales expertise

Timeline

Team Lead

Goodwill Industries Of Kentucky
01.2024 - Current

Kciw Chapel Clerk

Kciw
04.2023 - 01.2024

Challenges Participate

Challenges Kciw
11.2022 - 04.2023

Sap Senior Coordinator

Kciw Sap
11.2021 - 05.2022

Hair Stylist

Ulta Beauty Inc.
06.2010 - 01.2011

Cosmetology - Cosmetology

Hairmasters Institute of Cosmetology

Diploma - High School Education

Olympia High School
Nicole Cook