Nicole Cooper

Highly driven, task oriented Sheriff's Office employee that takes pride in assisting our Law Enforcement partners, Detention Staff & the Yuma County public with the utmost accurate information regarding bookings, releases and court updates for inmates within our Jail facility. Duties include but are not limited to:

*Receives/Reviews/Processes inmate data, booking forms & documents received from arresting agencies.

*Creates or updates existing jackets to record all changes in status of an inmate, such as transfers, court dates, release or change in charges

*Examines, and interprets Yuma County Court orders, order to detain, sentencing, & release documents to verify validity of each prisoner in custody or release status; follows guidelines of Yuma County legal jurisdiction, court mandates and departmental policy.

*Monitors and assesses activity/movement around the booking/admitting areas on an ongoing basis; reports security violations or emergency situations to Supervisors, Booking Officers, Sgts & Master Control.

*Prepares follow-up correspondence or calls to the public, other Law Enforments agencies and Court jurisdictions obtain additional information or to respond to inquiries;

*Operates a variety of office machines, computer software, security cameras, audio and communication equipment, to include two-way radios.

*Prepares and processes confidential and sensitive documents such as but not limited to Warrants checks in NCIJIS; maintains absolute confidentiality of work-related issues, inmate records, and other restricted information

*Compiles reports and summaries of work; receives funds from the public for inmates’ accounts for deposit during Intake or distributing upon release

*Monitors Officer movement within the Sheriffs Office as well as outside Law Enforcement Agencies to ensure that all Officers with firearms, ammunition and other weapons are secured in a gun locker before movement into & within the facility.

*May assist with special projects, program assignments, and research studies as requested by any Jail Supervisor if requested & will provide results with the expert accuracy.

*Detail-oriented Night Auditor & Front Desk Associate with 3 years of experience in Customer Service and financial reconciliation in the Hotel/Hospitality Sector.

*Takes pride in completing tasks quickly with proven history of accuracy and fantastic mathematical abilities.

*Known for welcoming guests with warmth, positivity & quickly responding to room essential needs.

*Proven to be a reliable asset to the team with always willing to cover shifts/OT when needed.

*Among the Teams top performer in building an excellent rapport with clients resulting in repeat stays. *Delegated & trusted by Management to assist in training new employees on all shift duties.

While working fully remote, was responsible for advanced functions within Solera's Customer Service and Crop Protection Team for over 6 years and 7 months. Key resource in assisting Solera's Sales professionals, management requests, updating internal Supply Chain and Finance departments. Demonstrates advanced problem solving and communication skills. Additional Duties include but not limited to:

*Entering purchase orders & processing customer invoices

*Provides frequent shipping updates to customers & company stakeholders

*Coordinates and monitors all logistical activity with customers & internal team

*Select suitable transportation carriers to deliver goods and work with 3rd party logistics providers (Create/Print Bills of Ladings)

*Work closely with Production Planners and Imports Specialist for accurate decision making and product ETA

*Organize stock transfers once goods are produced for proper staging of inventory at distribution centers

*Maintains daily updates on product inventory to distribute company-wide.

*Perform monthly inventory reconciliation, manages damages for responsible warehouses.

*Work with development on product complaints & replacements

*Prepare detailed reports, such as providing sales history. Provide approval on inventory storage and logistical invoices to be processed for payment.

*Entering in new patients to system with utmost accuracy, verifying eligibility/benefits & communicating findings to patient.

*Knowledge of Citrix Care Link (EPIC) system. Used on a daily basis to access medical records & other billing info.

*Collaborated with Physicians, Medical Offices, Hospitals & Rehab Centers in order to process Insurance claims.

*Cross-trained and provided back-up support for a handful of other Departments within the company such as: patient access/intake, billing/posting, denials/collections, inventory management & purchasing/receiving.

* Co-Managed a team of 5, while providing an elevated customer experience & generate company Sales.

* Assigned to schedule team shifts on a weekly basis.

* The primary Management staff trusted to open and close the studio.