Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Nicole Corbin

Nicole Corbin

Summary

Professional with extensive experience in customer service, operations, and retail management. Demonstrated success in driving revenue growth and enhancing customer satisfaction through effective sales strategies. Seeking management trainee position in a dynamic company that fosters professional development. Dedicated to ongoing learning and skill enhancement.

Overview

4
4
years of professional experience

Work History

Office Manager

ACE Handyman Services
San Marcos
09.2024 - 03.2025
  • Trained new hires, boosting team efficiency and refining operations.
  • Estimated projects, assigning skilled handymen for completion.
  • Managed payroll, ensuring accurate and timely compensation.
  • Oversaw special projects such as generating quotes, placing orders, and supervising front office operations.
  • Greeting clients and visitors at the front coordinating WILL CALL with warehouse team.
  • Implement process improvements to the interface of the shopping experience for the company’s sister and brother e-commerce websites.

Outside Sales Representative

DefenAge Skincare
Carlsbad
02.2023 - 07.2024
  • Promoted to Outside Sales in 4 months for exceptional performance and client management.
  • Expanded sales territory in San Diego and Las Vegas, boosting monthly revenue to $10,000+.
  • Executed outreach strategies, achieving $50,000 in peak month skincare sales.
  • Built and maintained wholesale accounts, ensuring consistent order flow.
  • Enhanced brand presence at trade shows, securing key partnerships.

Customer Service Representative (Seasonal)

Spinal Elements
Carlsbad
09.2022 - 01.2023
  • Handled detailed spinal surgery orders, ensuring precise equipment selection and timely delivery.
  • Executed high-value orders up to $80k, maintaining accuracy under pressure for emergency surgeries.
  • Collaborated with operations for seamless order processing, enhancing customer satisfaction.
  • Ensured critical surgical equipment availability, contributing to successful surgical outcomes.

Client Relations Specialist

World Trade Printing Co.
Garden Grove
07.2021 - 08.2022
  • Resolved customer issues through knowledgeable and friendly service, promoting high satisfaction.
  • Managed e-commerce orders from placement to follow-up, ensuring timely fulfillment.
  • Assisted customer service manager and company president with special projects and administrative tasks.

Education

Bachelor's Degree - General Studies

University of Arizona
Tucson
05.2015

Skills

  • Adaptability
  • Customer service
  • Operational efficiency
  • Employee training
  • Client relations and relationship building
  • Retail management
  • D1 student-athlete

Accomplishments

  • All American: D1 Women's Cross Country Nationals 2013. Finished in 22nd place and earned All American honors.
  • All American: D1 Women's Outdoor Track 5,000 meter 2013. Finished in 14th place and earned All American honors.

Timeline

Office Manager

ACE Handyman Services
09.2024 - 03.2025

Outside Sales Representative

DefenAge Skincare
02.2023 - 07.2024

Customer Service Representative (Seasonal)

Spinal Elements
09.2022 - 01.2023

Client Relations Specialist

World Trade Printing Co.
07.2021 - 08.2022

Bachelor's Degree - General Studies

University of Arizona

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