Nicole Cortes
Parker,CO
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Well organized and strong work ethic. Equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
2
2
years of professional experience
Work History
Digital Personal Shopper
Walmart
Parker, Colorado
01.2023 - Current
- Assisted in selecting items according to customer preferences.
- Determined the best delivery methods based on order size and destination.
- Coordinated with vendors to ensure timely deliveries of products.
- Reconciled discrepancies between inventory levels and purchase orders.
- Responded promptly to customer inquiries via phone or email.
- Processed refunds, returns and exchanges efficiently.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Up Front TA
Walmart
Parker, Colorado
05.2022 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Issued receipts, refunds, credits, or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Worked at the customer service desk and organized returned item
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
Legend High School
22219 Hilltop Rd, Parker Colorado 8013805-2024
Bachelor of Science - Nursing
Arapahoe Community College
Littleton, COSkills
- Scheduling
- Multitasking and prioritization
- PC proficient
- Recordkeeping and bookkeeping
- Positive and professional
- Time Management
- Work Planning and Organization
- Critical Thinking
- Stress Tolerance
- Effective problem solving
- Strong Work Ethic
Affiliations
- Painting
- Assisting in child care
- Education oriented
- Learning sign language
Accomplishments
- AVID student of the year
- Honor roll every year of high school
- Graduated with high honors
Timeline
Digital Personal Shopper
Walmart
01.2023 - Current
Up Front TA
Walmart
05.2022 - 01.2023
High School Diploma -
Legend High School
Bachelor of Science - Nursing
Arapahoe Community College
Similar Profiles
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Landrie FlowerLandrie Flower
Senior Staff Accountant at The Tendit GroupSenior Staff Accountant at The Tendit Group