Nicole Cortright
Havelock,NC
Overview
22
22
years of professional experience
Work History
Supervisor
Lidl US
Morehead City, NC
02.2020 - 09.2024
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Department Manager
Walmart
Havelock, NC
07.2002 - 01.2020
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
Education
High School Diploma -
Havelock High School
Havelock, NC05-2002
Skills
- Process Improvement
- Inventory Control
- Strategic Planning
- Business Development
- Data Analytics
- Staff Management
Timeline
Supervisor
Lidl US
02.2020 - 09.2024
Department Manager
Walmart
07.2002 - 01.2020
High School Diploma -
Havelock High School