Nicole Cote
Biddeford,ME
Summary
Proactive Manager with extensive experience in staff management, conflict resolution, and strategic planning. Successfully improved marketing strategies, optimized inventory management, and managed budgets to enhance productivity. Known for maintaining professionalism in high-pressure situations and fostering a loyal customer base through personalized interactions.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
6
6
years of professional experience
Work History
Manager
Wendys Fast Food
09.2022 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager
Taco Bell
06.2023 - 11.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Manager
Hannaford Supermarket
01.2019 - 08.2021
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed and motivated employees to be productive and engaged in work.
- Defined clear targets and objectives and communicated to other team members.
Assistant Store Manager
Family Dollar
02.2019 - 08.2019
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Sacopee Valley High School
Hiram, ME06-2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Strategic Planning
Timeline
Manager
Taco Bell
06.2023 - 11.2023
Manager
Wendys Fast Food
09.2022 - Current
Assistant Store Manager
Family Dollar
02.2019 - 08.2019
Manager
Hannaford Supermarket
01.2019 - 08.2021
High School Diploma -
Sacopee Valley High School
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