Nicole Covey
Tomball,TX
Summary
Accomplished Sales Manager delivering exceptional team collaboration, operational efficiency, and sales growth. Recognized for developing training programs and managing complex negotiations that drive profitability. Focused on implementing innovative strategies to maximize performance across all sales channels.
Overview
12
12
years of professional experience
Work History
Sales Manager
Winston Water Cooler
Houston, TX
10.2018 - 09.2025
- Managed a team of 7 inside sales representatives, 6 outside sales representatives, and 8 fixture quotations/project manager while working directly with 6 local branches to drive sales.
- Grew sales from less than $5M per year to pacing $80M for 2025.
- Conducted regular meetings with all teams to review goals, sales pace, and build team culture through transparency.
- Managed daily sales operations for the Houston distribution center. Created smarter, more efficient system operations for all local branches.
- Negotiated with vendors and contractors daily to ensure the best outcomes in terms of branch profitability and customer project success.
- Developed and managed pricing and matrix strategies to increase profitability while still remaining competitive.
- Created and implemented training programs for new hires.
- Worked with other partners and managers to develop long-term goals for companies growth and put these strategies into action.
- Analyzed customer data to identify trends and opportunities for growth.
- Managed A/R for all Houston area accounts, keeping un-collected over 60+ days consistently below 5%.
- Managed dead-stock for Houston area branches to ensure non-moving material left in a timely fashion to increase our bottom line.
- Created and coordinated numerous sales events for customers and internal sales spiffs and promos.
Commercial Inside Sales
Ferguson
Houston, Texas
07.2015 - 10.2018
- Provided top notch customer service to customers through building genuine rapport and creating strong organizational practices to ensure customer success and retention.
- Recognized monthly by management for being the top sales performer, received "Most Inquisitive" and "Rookie of the Year" awards.
- Received certifications to be able to confidently sell Aquatherm and commercial water heaters and help grow those markets.
- Created area wide "tip of the day" which allowed me to build relationships at all local branches and be a resource to all branches for training.
Office Manager
PA Morales Plumbing
Fredericksburg, TX
01.2014 - 07.2015
- Managed all book-keeping including accounts payable, accounts receivables. Managed all material purchasing and vendor negotiations.
- Scheduled new construction projects directly with GC's to ensure jobs stayed on schedule and plumbers had understanding of where they would be each week. Answered and scheduled all service calls.
- Created estimates for jobs and invoices.
- Worked directly with home owners to select fixtures and plumbing features for their homes.
Education
Bachelor of Arts - Psychology; Communications Minor
St. Edward's University
Austin, TX12-2013
Skills
- Customer relationship management
- Sales strategy & operations
- Pricing strategy
- Vendor negotiations
- Team leadership
- Solar/Epicor/Eclipse
Timeline
Sales Manager
Winston Water Cooler
10.2018 - 09.2025
Commercial Inside Sales
Ferguson
07.2015 - 10.2018
Office Manager
PA Morales Plumbing
01.2014 - 07.2015
Bachelor of Arts - Psychology; Communications Minor
St. Edward's University
Similar Profiles
John RamsourJohn Ramsour
Administrative Manager at Winston Water CoolerAdministrative Manager at Winston Water Cooler
Jessica BrownJessica Brown
Warehouse Manager at Winston Water CoolerWarehouse Manager at Winston Water Cooler
William VargasWilliam Vargas
Warehouse Worker at Winston Water CoolerWarehouse Worker at Winston Water Cooler
Jacob PhilogeneJacob Philogene
Team Leader at Panera BreadTeam Leader at Panera Bread
Jordan DziedzicJordan Dziedzic
Volunteer at Abandoned Animal RescueVolunteer at Abandoned Animal Rescue