Nicole Cox
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
Work History
Theatre team member
Cinemark
La Quinta
05.2022 - Current
- Assisted customers with ticket purchases and seat selections.
- Maintained cleanliness and organization of theater lobbies and concession areas.
- Operated point-of-sale systems for efficient transaction processing.
Customer Service Representative
Walmart
La Quinta
09.2021 - 11.2026
- Cashing checks
- Doing returns
- Lottery
- Cash management
Sandwich Maker
SUBWAY®Restaurants
La Quinta
02.2019 - 09.2021
- Prepared fresh sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of the food preparation area and equipment.
- Operated food safety practices to ensure quality and hygiene in all food handling processes.
Education
Laquinta Highschool
La Quinta, CASkills
- Customer relationship management
- Point of sale systems
- POS systems operation
- Cash handling
- Refund processing
- Cash management
Timeline
Theatre team member
Cinemark
05.2022 - Current
Customer Service Representative
Walmart
09.2021 - 11.2026
Sandwich Maker
SUBWAY®Restaurants
02.2019 - 09.2021
Laquinta Highschool