NICOLE R COX
Montpelier,US
Summary
Experienced in delivering exceptional customer service and known for dependability, eager to seize opportunity to further develop skills and make valuable contribution to success of company. Recognized for strong work ethic, ethical approach, and attention to detail, committed to delivering high-quality results in all tasks undertaken. Passionate about providing outstanding service and driven to excel, ready to take on new challenges and contribute to growth and achievements of organization.
Overview
10
10
years of professional experience
Work History
Optician
Tri-state Vision Center
02.2024 - 10.2024
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Pharmacy Technician (in training)
RiteAid
09.2023 - Current
- Operate cash registers to accept payment from customers
- Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages
- Receive written prescription or refill requests and verify that information is complete and accurate
- Answer telephones, responding to questions or requests
House Manager
Homemaker
12.2014 - 09.2023
- Provide in house cleaning, meal preparation and laundry to support daily needs
- Executed daily routines in a punctual manner
- Maintained a clean and safe environment
- Managed household budget for 4 individuals
- Scheduling and transporting clients to all medical, school, and health-related appointments
Education
Associate in Arts - Healthcare Administration
University of Phoenix
Phoenix, AZ12.2010
Skills
- Multitasking
- Customer Service
- Reliable
- Patient Awareness
- HIPAA Compliance
Timeline
Optician
Tri-state Vision Center
02.2024 - 10.2024
Pharmacy Technician (in training)
RiteAid
09.2023 - Current
House Manager
Homemaker
12.2014 - 09.2023
Associate in Arts - Healthcare Administration
University of Phoenix
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