Summary
Overview
Work History
Education
Skills
Timeline
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Nicole C. Pereira

Nicole C. Pereira

Weatherford,TX

Summary

Dynamic professional with extensive experience as Owner/Operator at North Texas Cleanup LLC, excelling in operations oversight and client communication. Proven ability in compliance management and staff training, driving performance improvements and optimizing profitability. Adept at strategic planning and problem-solving, ensuring seamless operations and exceptional customer service.

Overview

13
13
years of professional experience

Work History

Owner / Operator

North Texas Cleanup LLC
Weatherford, TX
05.2022 - Current
  • Manage all aspects of a commercial and residential cleaning company, including scheduling, payroll, client communication, and daily operations.
  • Prepare invoices, process payments, and maintain compliance and legal documentation.
  • Coordinate with employees and clients, leveraging email and phone communications for seamless operations.

Supervisory Transportation Security Officer

Department of Homeland Security
DFW Airport, TX
08.2019 - 05.2022
  • Oversaw security procedures for travelers and airport operations while ensuring compliance with federal protocols.
  • Utilized critical thinking and situational analysis to make rapid, high-stakes decisions under pressure.
  • Trained and guided staff, managed documentation, and fulfilled collateral duties as Maintenance Team POC and Certified Behavior Detection Officer.
  • Developed strong communication and coordination skills applicable to virtual team environments.

Health & Fitness Roles (Group Fitness Instructor, Personal Trainer, Health Fitness Professional)

Healthfitnessplr
Various Locations
01.2013 - 01.2019
  • Designed and led fitness programs, enhancing participant engagement and retention.
  • Coordinated events, ensuring seamless execution and high attendance.
  • Delivered clear instructions to participants for optimal program outcomes.
  • Managed scheduling to maximize resource utilization and participant availability.

Pool Maintenance Technician

The Aqua Doctor
04.2018 - 09.2018
  • Managed multiple client accounts independently, maintaining schedules and reporting status remotely.

Education

Bachelor of Science - Health Informatics

William Paterson University
Wayne, NJ
02-2021

Skills

  • Remote communication and collaboration
  • Staff training
  • Problem solving
  • Compliance management
  • Client communication
  • Decision making
  • Conflict resolution
  • Regulatory compliance
  • Staffing
  • Customer service and relations
  • Preventative maintenance
  • Marketing expertise
  • Operations oversight
  • Attention to detail
  • Time management
  • Customer relationship management
  • Scheduling coordination
  • Invoice processing
  • Finance management
  • Performance analysis
  • Profit optimization
  • Pricing strategy development
  • Risk management
  • Strategic planning
  • Billing and reporting
  • Process improvement

Timeline

Owner / Operator

North Texas Cleanup LLC
05.2022 - Current

Supervisory Transportation Security Officer

Department of Homeland Security
08.2019 - 05.2022

Pool Maintenance Technician

The Aqua Doctor
04.2018 - 09.2018

Health & Fitness Roles (Group Fitness Instructor, Personal Trainer, Health Fitness Professional)

Healthfitnessplr
01.2013 - 01.2019

Bachelor of Science - Health Informatics

William Paterson University