Nicole Creighton

Kroger

Columbus, Ohio

12.2006 - Current

Coached, developed and motivated team to achieve revenue goals.
Analyzed customer feedback and implemented strategies to improve the experience of customers.
Encouraged and improved cross-department internal communication.
Maintained positive working relationship with fellow staff and management.
Maintained a clean and organized work environment at all times.
Built product displays and placed appropriate signage for merchandise.
Collaborated with vendors to ensure timely delivery of merchandise.
Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Championed diversity, equity, and inclusion within the organization, promoting a culture of respect and opportunity.
Maintained up-to-date knowledge of industry trends and best practices.
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Cleaned shelves, counters and tables to maintain organized store.
Assigned tasks to staff members based on individual strengths and abilities.
Analyzed weekly sales data to determine future buying trends.
Created displays to promote featured products and special offers.
Resolved customer complaints in a timely manner while maintaining a polite demeanor.