Nicole Crescenzo
Yardley,PA
Summary
Resourceful dedicated professional with fifteen years experience in Emergency Communications and three years in Law Enforcement as a Deputy Sheriff. Proven ability to deliver results in high-stress fast paced environments. Recognized by outside agencies and organizational leadership for the ability to convey concepts and directions.
Overview
22
22
years of professional experience
Work History
Deputy Sheriff
County Of Bucks
05.2019 - 12.2022
- Maintained safe and secure courthouse environments
- Transported inmates to and from numerous in and out of state law enforcement facilities
- Transported, monitored and mentored juveniles during court proceedings and through Bucks County’s Juvenile Program.
- Serves civil process documents including subpoenas and protection from abuse notifications
- Aided in efficiently running Bucks County Central Booking
- Processed and arraigned in and out of custody arrests via Live Scan and Blue Jeans. TAC Officer who checks warrant entries for accuracy working with CLEAN/NCIC, CPCMS, AOPC, JNET, TLO and other applications
- Completed county warrant validations abiding by Pennsylvania State Police guidelines
- Investigated warrant updates, defendant information/whereabouts avoiding case legalities such as Rule 600
- Entered and processed gun permits for Bucks County residents utilizing TLO and PICS applications
911 and Police Dispatcher
County of Bucks
01.2001 - 01.2016
- Answered emergency and non emergency calls providing assistance to system users needs
- Screened and relayed all necessary and pertinent information to proper agency for immediate response
- Maintained consistent records of system personnel (ie location, safety and availability)
- Maintain and record NCIC/CLEAN/wanted status, registration and validation of subject, vehicle and OLN information
- Served on the Incident Command Team for anthropogenic, natural and HAZMAT disasters
- Certified Training Operator to train new personnel
- Eight year Chief Union Steward
Education
Special Education/Early Education
Indiana University Of Pennsylvania
Indiana, PAPsychology
Liberty University
Lynchburg, VAACT 2
Penn State University
State College, PA 02.2020
Act 120
Temple University
Philadelphia, PA10.2019
Skills
- Creative problem solver
- Ability to prioritize
- Type 60 wpm
- Employee and community relations
- Emergency Services Background
- Knowledge in general First Responder procedures/ BSL/CPR Certified
- Knowledge in NCIC/CLEAN
- Attention to detail
- Ability to work through high stress situations
- Self motivated
- Ability to multi task
Accomplishments
- Received several letters of merit, commendation and recognition from supervisors and outside agencies
- Participated and assisted in the education and mock drilling unifying training simulations for the Police, Fire, EMS and Emergency Communications Departments
- Elected to serve on the Bucks County Communication Incident Command Bus for high priority incidents serving all of Bucks County
- Assisted management in establishing new policies and procedures as an AFSCME shop steward
- Was given the Validation Coordinator and TAC officer position in the Bucks County Sheriffs Office aiding warrant entries and validations with in a year of employment
- Effectively helps facilitate Bucks County Central Booking
Additional Information
- Served as a shop steward from 2008 until 2016
- Liaison between union members and management
- Filed and completed grievance process
- Participate in labor management meetings
- Attended general membership meetings aiding in contract negotiations
References
Thomas O'Neill
Bucks County Sheriff's Office
Shop Steward
100 N. Main Street
Doylestown, PA 18901
TkOneill@buckscounty.org
(215) 805-3768
Lt. Christopher McMullin
Bucks County Sheriff's Office
100 N. Main Street
Doylestown, PA 18901
(267) 522-1259
Sgt. Charles Golder
Bucks County Sheriff's Office
Sergeant
100 N. Main Street
Doylestown, PA 18901
Skictg@hotmail.com
(267) 246-1532
Cpl. Brian Mckough
Bucks County Sheriff's Office
Corporal
100 N. Main Street
Doylestown, PA 18901
(267) 228-3644
Attorney Sandra Morris
4600 E. Street Rd.
Feasterville-Trevose, PA 19053
(215) 322-8060
Attorney Louis Busico
133 N. State Street
Newtown, PA 18940
Buckstriallawyers@busicolaw.com
(215) 504-2930
Supervisor Scott Molle
Bucks County Emergency Communications
Retired Shift Coordinator
911 Freedom Way
Ivyland, PA 18974
ScottMolle@msn.com
(267) 716-7473
Timeline
Deputy Sheriff
County Of Bucks
05.2019 - 12.2022
911 and Police Dispatcher
County of Bucks
01.2001 - 01.2016
Special Education/Early Education
Indiana University Of Pennsylvania
Psychology
Liberty University
ACT 2
Penn State University
Act 120
Temple University
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