Nicole Crowley
Somerville
Summary
A compassionate and empathetic professional with experience working in a field that focuses on most delicately handling both children and adults during all stages of mental health crisis, while having a positive impact on culture of emergency services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director
Bridgeway Behavioral Health Psychiatric Emergency Screening Services
01.2024 - Current
- Administers the daily operations of the PESS program to ensure timely and productive delivery of psychiatric screening services
- Implements the ARRIVE Together Program throughout Somerset County
- Chairs the monthly countywide Systems Review Committee (SRC) Meetings to increase efficiency throughout the county
- Assist with trainings for law enforcement as the Mental Health Moderator during Crisis Intervention Team (CIT) Training.
- Provides direct supervision for the clinical supervisors and peer support specialist
- Prepares and submits statistical and technological reports related to Emergency Services
- Ensure PESS Services are made known to the community
Clinical Supervisor
Bridgeway Behavioral Health Services Psychiatric Emergency Screening Services
09.2021 - 01.2024
- Provides regular consultation to mental health screeners in the field to assure referrals to least restrictive environment in a safe manner
- Provides ongoing supervision with a team of mental health screeners, offering guidance and feedback on their professional development journey.
- Facilitate hiring of qualified mental health screeners by interviewing applicants and making recommendations for employment.
- Regular collaboration with mental health agencies to assure improvement, problem solving, and efficiency when providing linkage
Therapist
FIC Therapy Associates
01.2022 - 01.2023
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions through intensive in home counseling
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and family therapy sessions to patients suffering from mental health issues.
Mental Health Screener
Bridgeway Behavioral Health Services Psychiatric Emergency Screening Services
05.2020 - 09.2021
- Reduced hospital readmissions by providing timely follow-up care and coordinating with outpatient services for a smooth transition.
- Maintained a high level of professional competence through participation in peer review processes, ensuring the provision of top-quality mental health services.
- Developed individualized treatment plans to address specific mental health concerns, leading to more effective interventions and support.
- Strengthened relationships between community organizations through networking events, creating more referral options for patients in need of specialized care.
Mental Health Associate
Robert Wood Johnson Barnabas Health
04.2017 - 05.2020
- Maintained a safe environment for all patients that came through the Crisis Center.
- Maintaining accurate records to document observed behavior
- Supported clients through crisis situations, utilizing de-escalation techniques and appropriate interventions.
- Communicated effectively, both orally and in writing, with patients from diverse backgrounds.
Education
Master of Arts - Marriage And Family Therapy
Capella University
Minneapolis, MN05-2022
Master of Arts - Sociology
Centenary University
Hackettstown, NJ05-2015
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Certification
- Licensed Associate Marriage and Family Therapist: License #37FA00026700
- Crisis Intervention Team (CIT) Coordinator
- CPR Certified
- Mental Health First Aid Certified
Timeline
Director
Bridgeway Behavioral Health Psychiatric Emergency Screening Services
01.2024 - Current
Therapist
FIC Therapy Associates
01.2022 - 01.2023
Clinical Supervisor
Bridgeway Behavioral Health Services Psychiatric Emergency Screening Services
09.2021 - 01.2024
Mental Health Screener
Bridgeway Behavioral Health Services Psychiatric Emergency Screening Services
05.2020 - 09.2021
Mental Health Associate
Robert Wood Johnson Barnabas Health
04.2017 - 05.2020
Master of Arts - Marriage And Family Therapy
Capella University
Master of Arts - Sociology
Centenary University
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