Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole DAmbrosio

Myrtle Beach,SC

Summary

Detail oriented culinary arts major, currently attending Horry Technical college with 10+ years of work experience. Aiming to leverage a proven knowledge of customer satusfaction, food preparation, food production, and managing skills, including skills and experience with hospitality and tourism, as well as Esthetics.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Manager

Tropical Smoothie Café
06.2022 - 01.2023
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Crew Leader

Dustbusters Residential Cleaning Services
04.2019 - 06.2021
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Housekeeping Supervisor

Wyndham Worldwide Corp
06.2019 - 01.2020
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Manager

Crystal Designs US
11.2016 - 01.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

Associate of Applied Science - Culinary Science

Lane Community College
Eugene, OR
2024

Associate of Applied Science - Culinary Science

Horry-Georgetown Technical College
Conway, SC
2024

Skills

  • Staff Development
  • Quality Assurance
  • Supply Ordering
  • Inventory Control
  • Accurate Money Handling
  • Energetic and Enthusiastic
  • Flexible Schedule

Certification

  • Licensed Esthetician - 2023-2028
  • CPR, First Aid & AED certified, RED CROSS - 2023-2028
  • Licensed Training Provider- RED CROSS - 2023-2028
  • Certified Serv safe, SERV SAFE - 2023-2025

Timeline

Shift Manager

Tropical Smoothie Café
06.2022 - 01.2023

Housekeeping Supervisor

Wyndham Worldwide Corp
06.2019 - 01.2020

Crew Leader

Dustbusters Residential Cleaning Services
04.2019 - 06.2021

Manager

Crystal Designs US
11.2016 - 01.2020

Associate of Applied Science - Culinary Science

Lane Community College

Associate of Applied Science - Culinary Science

Horry-Georgetown Technical College
Nicole DAmbrosio