Nicole Davidson

• Analyzed performance data to identify areas for operational improvements.

• Collaborated with other departments to ensure efficient operations across the organization.

• Managed statewide Mississippi territory and additional stores outside assigned region; conducted on-site visits to Mississippi locations while overseeing enrolled accounts nationwide via phone.

• Train and onboard 50+ retail staff annually on sales processes and platform usage, driving an 18% increase in merchant applications through hands-on education and support.

• Foster strong relationships with existing retail partners, resolving escalations and enhancing customer satisfaction by 10% through consistent communication and problem-solving.

• Recruit and onboard 10+ new retail partners yearly, expanding market presence by leveraging local market knowledge and strategic outreach.

• Utilize Salesforce to analyze sales performance and identify growth opportunities, resulting in a 12% increase in application volume through targeted store strategies.

• Travel extensively across Mississippi to maintain brand visibility, ensuring proper use of marketing materials and boosting retailer participation in promotional campaigns.

• Collaborate with internal teams to streamline operations.phone

• Work with new small business clients in Mississippi, promoting community-focused promotional products like branded apparel and magnets.
• Managed territory, driving sales through cold calling, local networking, and relationship-building with prospects.
• Developed tailored marketing solutions to boost local business visibility, enhancing client engagement before company-wide layoffs.

• Led inside sales initiatives, managing leads and recruiting new prospects, resulting in consistent achievement of weekly and monthly sales goals and contributing to an increase in membership enrollments over multiple years.

• Excelled as top Sales Manager for several years, driving revenue growth through targeted sales of coaching programs and memberships, while maintaining exceptional customer service and a welcoming gym environment for all patrons.

• Oversaw day-to-day facility upkeep and administrative tasks, including agreements and paperwork, ensuring smooth operations and high member satisfaction rates.

• Coordinated coaching sessions and collaborated with staff to deliver outstanding experiences, boosting client retention and participation in fitness programs.

• Managed social media engagement and community involvement efforts, enhancing brand visibility and attracting new members through innovative promotional strategies.

• Demonstrated strong leadership by motivating teams, resolving customer inquiries, and implementing process improvements that streamlined sales cycles and increased efficiency.

• Took a deliberate career pause to focus on raising three young children while residing in a remote area with limited childcare and employment opportunities, due to my spouse’s work on pipeline projects. During this time, I managed household operations and prioritized family stability, developing strong organizational and multitasking skills. Re-entered the workforce in 2017, eager to leverage my prior sales and management experience in dynamic, customer-focused roles.

• Spearheaded outside sales initiatives across major retail partners, including Walmart, Sam’s Club, Fry’s Electronics, and Best Buy (pre-Best Buy Mobile), driving customer acquisition and revenue growth through strategic in-store engagements.

• Executed high-volume sales of wireless products and services, including phone upgrades and new line activations, consistently meeting or exceeding sales targets in fast-paced, competitive retail environments.

• Delivered hands-on training and coaching to retail store staff, equipping them with in-depth knowledge of AT&T’s products, services, and promotions to enhance sales performance during non-visitation hours.

• Cultivated strong relationships with store managers and teams across multiple locations, fostering trust and collaboration to ensure consistent brand representation and customer satisfaction.

• Managed extensive regional travel to diverse retail locations, optimizing schedules and adapting to dynamic store needs to maximize sales opportunities and operational efficiency.

• Demonstrated adaptability and resilience, working weekends and extended hours to align with peak retail traffic, ensuring seamless execution of sales and training objectives.