Nicole Dawson
East Orange,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Administrative Specialist
NJIT
Newark, NJ
01.2022 - 04.2023
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Maximized quality assurance standards and controlled downtime to meet revenue targets.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Supervised 5 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
Judiciary Clerk
New Jersey Courts
Newark, NJ
10.2018 - 01.2022
- Researched laws, court decisions and other documents relevant to cases before court to aide in judge's decision-making.
- Attended Criminal court proceedings to hear arguments and document necessary case information for judge's review.
- Updated firm's database with new information for client records and financial documents.
- Conducted research for upcoming cases for firm's 20 attorneys.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated creativity and resourcefulness through the development of innovative solutions
Project Coordinator
Albert Sanchez Photography
Remote
11.2015 - 01.2018
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Gathered requirements for ongoing projects and organized details for management use.
- Arranged events by overseeing logistics, budgets, venue selection and activity planning.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
Membership Consultant
Newark Museum
Newark, NJ
03.2014 - 01.2016
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Created and maintained detailed database to develop promotional sales.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from prospective customers.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Copyeditor
Vivian Kelly
New York, NY
02.2011 - 03.2014
- Reviewed and edited content for correct grammar and style.
- Collaborated with editors and page designers to create polished, attractive product.
- Mentored younger interns to help develop craft and sharpen skills.
- Produced clear, concise and accurate content to reflect tone and level of authority appropriate to content.
- Proofread, edited, and evaluated final copy to verify content aligned with established guidelines.
Education
Bachelor's - UnitedStates Journalism
Academy of Art University
San Francisco, CA05.2012
Skills
- Active Listening
- Data Entry
- Google Suite
- Problem Identification
- Staff Training
- Data Archiving
- Special Project Coordination
- Internet Research
- Database Management
- Content Editing
- Grammatical Skills
- Microsoft Office
Websites
Timeline
Administrative Specialist
NJIT
01.2022 - 04.2023
Judiciary Clerk
New Jersey Courts
10.2018 - 01.2022
Project Coordinator
Albert Sanchez Photography
11.2015 - 01.2018
Membership Consultant
Newark Museum
03.2014 - 01.2016
Copyeditor
Vivian Kelly
02.2011 - 03.2014
Bachelor's - UnitedStates Journalism
Academy of Art University