Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nicole Dawson

East Orange,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Administrative Specialist

NJIT
01.2022 - 04.2023
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Maximized quality assurance standards and controlled downtime to meet revenue targets.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Supervised 5 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.

Judiciary Clerk

New Jersey Courts
10.2018 - 01.2022
  • Researched laws, court decisions and other documents relevant to cases before court to aide in judge's decision-making.
  • Attended Criminal court proceedings to hear arguments and document necessary case information for judge's review.
  • Updated firm's database with new information for client records and financial documents.
  • Conducted research for upcoming cases for firm's 20 attorneys.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions

Project Coordinator

Albert Sanchez Photography
11.2015 - 01.2018
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Gathered requirements for ongoing projects and organized details for management use.
  • Arranged events by overseeing logistics, budgets, venue selection and activity planning.
  • Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.

Membership Consultant

Newark Museum
03.2014 - 01.2016
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Created and maintained detailed database to develop promotional sales.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained new personnel regarding company operations, policies and services.
  • Promptly responded to inquiries and requests from prospective customers.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Copyeditor

Vivian Kelly
02.2011 - 03.2014
  • Reviewed and edited content for correct grammar and style.
  • Collaborated with editors and page designers to create polished, attractive product.
  • Mentored younger interns to help develop craft and sharpen skills.
  • Produced clear, concise and accurate content to reflect tone and level of authority appropriate to content.
  • Proofread, edited, and evaluated final copy to verify content aligned with established guidelines.

Education

Bachelor's - UnitedStates Journalism

Academy of Art University
San Francisco, CA
05.2012

Skills

  • Active Listening
  • Data Entry
  • Google Suite
  • Problem Identification
  • Staff Training
  • Data Archiving
  • Special Project Coordination
  • Internet Research
  • Database Management
  • Content Editing
  • Grammatical Skills
  • Microsoft Office

Timeline

Administrative Specialist

NJIT
01.2022 - 04.2023

Judiciary Clerk

New Jersey Courts
10.2018 - 01.2022

Project Coordinator

Albert Sanchez Photography
11.2015 - 01.2018

Membership Consultant

Newark Museum
03.2014 - 01.2016

Copyeditor

Vivian Kelly
02.2011 - 03.2014

Bachelor's - UnitedStates Journalism

Academy of Art University

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Nicole Dawson