Nicole Dawson
Palestine
Summary
Dedicated professional with extensive experience as a Correctional Officer at the Texas Department of Criminal Correction, skilled in emergency response and conflict resolution. Proven ability to enhance facility security and reduce contraband incidents through vigilant monitoring and effective de-escalation techniques. Committed to maintaining safety and fostering trust in high-pressure environments.
Overview
30
30
years of professional experience
Work History
Correctional Officer
Text Department of Criminal Correction
Palestine, TX
08.2024 - Current
- Monitored inmate behavior and ensured adherence to facility rules and regulations.
- Conducted regular inspections of facilities to maintain safety and security standards.
- Assisted in emergency response situations, applying de-escalation techniques effectively.
- Documented incidents and prepared reports for review by supervisory staff.
- Implemented safety protocols during inmate transport within the facility.
- Maintained accurate records of inmate activities and movements throughout shifts.
- Participated in training sessions focused on conflict resolution and crisis management skills.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Scale Operator
Sanderson Farms Processing Plant
Palestine, TX
04.2016 - 2023
- Operated scales to ensure accurate weight measurements for shipments
- Maintained cleanliness and organization of scale area for operational efficiency
- Assisted in training new operators on equipment usage and safety protocols
- Monitored scale performance, identifying discrepancies for prompt resolution
Direct Care Staff Member
Rescare Homecare
Palestine, TX
08.1996 - 2016
- Assisted individuals with daily living activities, enhancing independence and well-being.
- Collaborated with interdisciplinary teams to develop personalized care plans for clients.
- Monitored client progress and reported changes in behavior or health to supervisors.
- Trained new staff members on best practices for client care and safety protocols.
- Implemented engaging recreational activities to promote social interaction among clients.
- Maintained accurate documentation of client interactions and care provided daily.
- Advocated for clients' needs, ensuring access to necessary resources and services.
- Developed and maintained strong relationships with clients, fostering trust and communication.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
Education
High School Diploma -
Oakwood High School
Oakwood, TX05.1996
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Firearm operations trained
- Central and pod control
Timeline
Correctional Officer
Text Department of Criminal Correction
08.2024 - Current
Scale Operator
Sanderson Farms Processing Plant
04.2016 - 2023
Direct Care Staff Member
Rescare Homecare
08.1996 - 2016
High School Diploma -
Oakwood High School