Nicole D. Doran
East Windsor,NJ
Summary
Results-driven Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Skilled in identifying customer needs, providing tailored solutions In previous roles, made significant impact by improving processes for increased efficiency and customer satisfaction. Demonstrated ability to lead teams towards common goals while maintaining focus on bottom line results. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
29
29
years of professional experience
Work History
Architectural & Design Account Manager
3form
, New Jersey
09.2023 - Current
- Spearhead the full sales cycle from concept to completion, combining strategic vision with hands-on execution to drive revenue growth
- Cultivate and manage high-value relationships within the architecture and design (A+D) community, positioning 3form as the preferred specification choice for commercial projects
- Lead high-impact presentations and product demonstrations, effectively translating complex technical specifications-including floor plans and elevations-into compelling design solutions
- Develop and implement targeted business development strategies, securing specifications for large-scale, high-volume projects
- Consistently exceed performance benchmarks, achieving 12-15 strategic client engagements per week and driving multi-million-dollar annual sales targets
- Managed an evolving pipeline and enhanced market prospects by effectively working remotely with superior organizational skills.
Senior Key Account Manager
Dinesen Floors
New York, NY
08.2021 - Current
- Increased market presence of Dinesen Floors in the US, securing multiple $1 million+ sales.
- Expanding the company's U.S. target market beyond high-end residential to include more commercial opportunities.
- Strengthened rapport with both existing and prospective firms.
- Planned and executed industry-specific networking events.
- Discovered collaborative marketing prospects.
- Engaged all stakeholders during the project's lifecycle.
- Coordinated opportunities from initial requirements to final installation.
Architectural and Design Sales Representative
Garden State Tile
Farmingdale, NJ
09.2013 - 07.2021
- Transformed a modest territory Increased territory revenue by 100% from $600k to $1.2m using a multi-faceted strategy.
- Identified underrepresented firms overlooked by competitors for sourcing opportunities.
- Ensured seamless tracking of each stage in the project lifecycle.
- Built strong connections with contractors on specified projects
- Successfully expanded into D.C Metro market=
- Directed operations for Princeton site, managing team of three showroom sales consultants.
Director of Development
Village Charter School Educational Foundation
Trenton, NJ
12.2011 - 08.2013
- Streamlined team efforts to match stakeholders' objectives.
- Identified potential donors for continuous programs and unique initiatives.
- Researched grant opportunities to sustain and expand existing initiatives.
- Conducted program audits and outlined enhancements for each
- Obtained contributions from individuals, corporations, and foundations as donations of gifts-in-kind, and bequests.
- Developed engaging video content showcasing highlighted events.
- Managed coordination and planning of Foundation special events and fund-raisers.
Regional Fitness Manager
Fitness and Wellness Professional Services
, NJ
10.2005 - 11.2011
- Achieved significant growth in both sales and team size.
- Created a cost-effective group training initiative to drive higher membership involvement.
- Enhanced member retention and sales by 6% through optimized New Member Orientation Process.
- Directed revitalization of underperforming Training Department at Bayshore Fitness and Wellness Center.
- Achieved 60% growth in monthly sales by executing a targeted manager training program and operational overhaul.
- Contributed to a 25% annual sales increase through strategic staff augmentation at RWJ Hamilton.
- Provided training to managers on annual sales forecasting, budget preparation, and performance improvement plans.
- Designed scalable staffing structure guidelines that enhance repeatability.
- Developed criteria for measuring trainer efficiency and identifying areas for advancement.
Marketing/Public Relations Assistant
Michael Graves Architecture
Princeton, NJ
06.1999 - 04.2000
- Collaborated with Marketing Director in the office of a globally acclaimed architect and product designer.
- Managed submission process for recognition programs.
- Crafted engaging slide decks.
- Gathered and organized visuals for project bids.
- Executed outreach campaigns to establish connections with top trade publications.
Marketing Coordinator
Schwartz/Silver Architects
Boston, MA
01.1996 - 06.1999
- Cultivated relationships within target markets like educational and cultural institutions
- Addressed RFP inquiries and submissions.
- Coordinated photo shoots of completed projects
- Coordinated submission processes for industry recognition.
- Developed yearly projections for marketing and promotional expenditures.
Education
Some College (No Degree) -
University of Massachusetts
BostonSUNY, Purchase
Purchase, NYSkills
- Account Development and Management
- Customer Engagement
- Data-Driven Sales Forecasting
- Strategic Marketing
- Cold calling skills
- Researched sales leads
- Virtual Sales Presentations
- Application-Specific Solutions
- CRM - Microsoft Dynamics
- Skilled in Microsoft Office Applications
- Event Coordination
- Continuing Education Presentation
References
References available upon request.
Timeline
Architectural & Design Account Manager
3form
09.2023 - Current
Senior Key Account Manager
Dinesen Floors
08.2021 - Current
Architectural and Design Sales Representative
Garden State Tile
09.2013 - 07.2021
Director of Development
Village Charter School Educational Foundation
12.2011 - 08.2013
Regional Fitness Manager
Fitness and Wellness Professional Services
10.2005 - 11.2011
Marketing/Public Relations Assistant
Michael Graves Architecture
06.1999 - 04.2000
Marketing Coordinator
Schwartz/Silver Architects
01.1996 - 06.1999
Some College (No Degree) -
University of Massachusetts
SUNY, Purchase
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