Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Timeline
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Nicole Deatherage

Nicole Deatherage

Salina,KS

Summary

Accomplished Executive level professional equipped with natural leadership, change management and proven business acumen. Specialized talents in building strategic partnerships with stakeholders and driving necessary change. Offers 20 years of Leadership in Business Operations with entrepreneurial, forward-thinking mindset.

Overview

22
22
years of professional experience

Work History

Assistant Store Leader

Dillon Stores
03.2023 - Current
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Implemented inventory control measures to reduce shrinkage and improve store profitability.
  • Trained new team members on store policies, procedures, and sales techniques for improved performance.
  • Collaborated with Store Leader to develop strategies for achieving sales goals and driving revenue growth.
  • Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
  • Fostered a positive work environment by addressing employee issues and promoting open communication.
  • Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
  • Ensured compliance with company policies, safety regulations, and industry standards at all times.
  • Managed vendor relations for timely product delivery and optimal inventory levels while minimizing costs.
  • Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
  • Built strong relationships with customers through active listening, understanding their needs, and offering personalized solutions.

District Recruiter

Dillon Stores
02.2022 - 03.2023
  • Increased candidate pool by implementing innovative recruitment strategies and building strong relationships with local schools, colleges, and community organizations.
  • Enhanced company brand awareness by organizing and participating in career fairs, networking events, and informational sessions.
  • Streamlined the recruitment process by leveraging technology to efficiently screen resumes, conduct interviews, and manage applicant data.
  • Reduced time-to-fill for open positions by establishing a proactive talent pipeline through partnerships with educational institutions and professional associations.
  • Developed customized training programs for new hires, ensuring successful onboarding and integration into company culture.
  • Coordinated with management teams to identify staffing needs, develop job descriptions, and determine effective recruiting strategies.
  • Conducted thorough background checks, reference verifications, and employment eligibility assessments as part of comprehensive pre-employment screening efforts.
  • Maintained knowledge of labor market trends and industry-specific developments to inform future recruitment strategies effectively.
  • Utilized applicant tracking systems to organize and prioritize candidate information, streamlining the recruitment process from initial resume review through final offer acceptance.

Member and Business/Consultant - HR

The Associated Consultants, LLC
02.2023 - Current
  • Developed business strategies by conducting comprehensive market research and competitor analysis.
  • Increased client satisfaction by implementing tailored solutions for their unique business needs.
  • Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
  • Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within the organization.
  • Managed diverse project teams effectively, fostering collaboration across departments toward achieving shared goals.
  • Developed complete business plans and operational strategies for new and existing business.
  • Conducted HR Assessments and delivered companies with strategies for development in their HR departments.
  • Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
  • Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
  • Established mentorship programs connecting experienced professionals with newer hires, fostering collaboration and knowledge sharing across the organization.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
  • Professional Recruitment services for local and area businesses.

Junior High Head Cheer Coach

Southeast Of Saline USD 306
08.2021 - 05.2022
  • Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
  • Collaborated with school staff for event coordination, ensuring seamless integration of cheer performances at games and rallies.
  • Increased team cohesiveness with regular bonding activities, fostering a sense of unity and camaraderie among members.

Business Office Manager

Deatherage Construction
10.2017 - Current
  • Coordinate innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Grow window sales numbers through skilled sales support for new and existing customers.
  • Devise SWOT analysis to create and execute business plan supporting achievement of established quotas.
  • Negotiate, prepare and sign contracts with clients.
  • Research and identify opportunities for account growth, account penetration and market expansion.

Wrap Around Facilitator

Central Kansas Mental Health Center
12.2017 - 10.2018
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Supported students and individuals on the SED Waiver with issues, liaising between participants, families and program executives about needs.
  • Investigated and resolved account and service concerns for multiple parties.
  • Liaised with teachers to develop Individualized Education Programs to provide quality education for students on the SED Waiver through the State of Kansas.

Business Office Manager

Kenwood View Nursing & Rehabilitation
02.2014 - 10.2017
  • Executed billing tasks and recorded information in company databases.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Reconciled past due accounts achieving 90% reduction in outstanding invoices.
  • Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
  • Successfully billed Kansas Medicaid/Medicare and Private insurance for payment.
  • Completed and processed average of 15 Medicaid applications per month for long-term care Residents.

Human Resources Director

Salina Presbyterian Manor
02.2012 - 02.2014
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Developed succession plans and promotion paths for staff.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Monitored administration of benefits program to maintain compliance with employee insurance program.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Developed incentive program for hiring of and retaining of employees.
  • Oversaw workers' compensation program for employees injured on job.

Business Office Manager

Hutchinson Care Center
03.2011 - 12.2011

Assistant Business Office Manager

Brookdale Assisted Living
03.2010 - 03.2011

Branch Manager

The Arnold Group
03.2002 - 06.2009

Education

Master HR & Business Consultant - HR & Business Consultant

AIP Career College
United Sa
01.2023

Associate of Arts - Business Management

Brown Mackie College - Salina
Salina, KS
2000

Skills

  • Operational leadership
  • Cross-functional communication
  • Strategic planning
  • Staff Management
  • Staff training and development
  • Business Development
  • Business planning
  • Consulting
  • Team Bonding
  • Verbal and written communication
  • Special events planning
  • Performance improvements
  • Motivational leadership style
  • Recruitment
  • Team Training
  • Safety Management
  • Operational Analysis
  • Complex Problem Solving
  • Change and Growth Management
  • Policy Development
  • Physical Condition Assessments
  • Mental Illness Treatment
  • Interdisciplinary Collaboration
  • Performance Management Systems
  • Recruiting and Interviewing
  • Pivot Tables
  • Human Resource Policies
  • Recruiting and Hiring
  • Team Management
  • Health and Safety
  • Loss Prevention
  • Team Building & Leadership

Accomplishments

  • 10/2023 - Current, Big Brother Big Sister - Board of Directors & Developmental Fund Committee Member.
  • 2/2019 - Current, Salina Area Chamber of Commerce - Blue Coat Ambassador
  • 2/2023- Current, Local and National SHRM Member
  • 10/2021-10/2022, Ashby House - Board of Directors
  • 2/2019-2/2021, Salina Community Theatre Guild Member
  • 2016-2020, SES Trojan Cheer Liaison
  • 2017-2018, Salina Schools After Prom
  • 2018, SES Trojan After Prom, Parents Club
  • 2016-2018, SES Trojan Parents Club FUN NIGHT Fundraiser
  • 2013-2014, Girl Scout Troop Leader #20011
  • 2003-2009, Local and National SHRM Member and served various roles locally. My last role was President Elect in 2009

References

References available upon request.

Timeline

Assistant Store Leader

Dillon Stores
03.2023 - Current

Member and Business/Consultant - HR

The Associated Consultants, LLC
02.2023 - Current

District Recruiter

Dillon Stores
02.2022 - 03.2023

Junior High Head Cheer Coach

Southeast Of Saline USD 306
08.2021 - 05.2022

Wrap Around Facilitator

Central Kansas Mental Health Center
12.2017 - 10.2018

Business Office Manager

Deatherage Construction
10.2017 - Current

Business Office Manager

Kenwood View Nursing & Rehabilitation
02.2014 - 10.2017

Human Resources Director

Salina Presbyterian Manor
02.2012 - 02.2014

Business Office Manager

Hutchinson Care Center
03.2011 - 12.2011

Assistant Business Office Manager

Brookdale Assisted Living
03.2010 - 03.2011

Branch Manager

The Arnold Group
03.2002 - 06.2009

Master HR & Business Consultant - HR & Business Consultant

AIP Career College

Associate of Arts - Business Management

Brown Mackie College - Salina

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Nicole Deatherage