Nicole DeBaillie
Orion
Summary
Dynamic Administrative Assistant with proven expertise in office administration and customer service excellence at St. Paul Lutheran Church. Skilled in Microsoft Excel and fostering strong relationships, I enhanced communication and streamlined data management, significantly contributing to team efficiency and client satisfaction.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
St. Paul Lutheran Church
05.2018 - Current
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
Education
High School Diploma -
Normal Community
Normal, IL06-1997
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Filing
- Clerical support
- Critical thinking
Timeline
Administrative Assistant
St. Paul Lutheran Church
05.2018 - Current
High School Diploma -
Normal Community
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