Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole DeBarros-Redd

Summary

Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment, compassionate nature, and positive outlook. Background in clinic, SNF, and hospital environments.



Overview

22
22
years of professional experience
1
1
Certification

Work History

LPN

Gaylord Hospital
05.2023 - Current
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Access pyxis for each med pass.
  • Administer IV, oral, and injectable medications.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Administered medications and injections to patients.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.

LPN Charge Nurse

Saint Mary Home
12.2022 - Current
  • Complete new patient admissions and patient discharges.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Evaluated patient histories, complaints and current symptoms.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Asses for changes in condition.
  • Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
  • Performed routine wound care and dressing changes on schedule.
  • Evaluate charting procedures for adherence to best practices.

CALL CENTER CLINICAL LEAD

Physician One Urgent Care
09.2020 - Current
  • Explains and oversees departmental and Urgent Care regulations under the direction of the Manager.
  • Oversees daily area assignments for the Scheduling Registration Associates
  • Proficient with EMR software.
  • Assesses the needs of the individual, develops goals that encourage growth and self- reliance and implements processes to assist in meeting their needs
  • Ensures that all functions and tasks of the Business Office are performed accurately and efficiently
  • Conduct employee performance evaluations
  • Serves as a resource to the staff to answer questions related clinical scheduling.

LEAD TELLER

Nutmeg State Federal Credit Union
09.2001 - 09.2017
  • Mentor team and help resolve customer issues
  • Control the inventory of cash, Traveler’s Checks, Official Checks and Instant Issue ATM Cards through dual control
  • Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Build productive trust relationships with customers.

PROGRAM COORDINATOR

Acord Inc
03.2014 - 09.2017
  • Med Certified
  • Supervise 20 staff and 35 program participants
  • Responsible for training staff, payroll entries, flow of daily services
  • Interviewing and selecting staff suitable to fit the needs of the program
  • Contributes to development of Individual Plans and Quarterly Reviews Provides documentation for individual plans and quarterly review Creates a positive learning environment
  • Actively participates in the clinical team process Facilitates effective two-way communications among all staff and management through informal contact and staff meetings
  • Provides feedback and counseling to staff on a regular basis regarding work performance
  • Monitor and evaluate performance of assigned day staff.

Program Counselor

Marrakech Inc.
03.2012 - 09.2014
  • Med Certified
  • Required to work one to one or with small groups in order to provide consumers with the best support in order to meet their personal goals.
  • Providing prescribed levels of supervision, carrying out behavioral interventions, communication, documentation, employment assistance,nutrition and dietary assistance, hygiene, budgeting, cleaning and other ADL's.
  • Provide a clean and safe environments .
  • Collect information about individuals or clients, using interviews, case history's, observational techniques, and other assessment methods Counsel individuals, groups, or families to help them understand problems, deal with crisis situations, define goals, and develop realistic action plans.
  • Document patient information including: progress notes, recommendations, and treatment plans. Develop therapeutic and treatment plans based on clients' interests, abilities, and needs.
  • Advocate for program participants with Mental Health and Cognitive Disorders.

Program Monitor

Help Inc.
01.2007 - 11.2010
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Make contact with clients and set up appointments.
  • Participate in multidisciplinary team meetings.
  • Supervise family and friend visits.
  • Liaise with other agencies and following up enquiries.
  • Inform and clarify for patients and their families the facility policies and resources.
  • Maintain accurate records and prepare reports Assisted with case management services; acted as an aide to counselors; and facilitated client activity groups for adults residing and being treated in a mental health setting.
  • Assessed and monitored client daily activity schedule Relayed client participation report to Program Director and counseling staff.
  • Provided and participated in crisis intervention and facilitated conflict resolution among clients as needed.
  • Participated in providing 24-hour coverage that included working evenings, weekends, over-nights and holidays.
  • Maintained accurate and complete documentation of client self-administered medication; ensured compliance with Agency policies and procedures and County/other public agency regulations.
  • Assisted with client transportation to appointments with other community support services.
  • Conducted routine walk-through of program facility; noted problems.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Referred families to shelters, legal resources and educational programs.
  • Worked with senior case managers to coordinate team development activities and trainings.

Education

CT - College Prep

Wilby High School
Waterbury, CT

LPN Diploma - Nursing

Stone Academy
Waterbury, CT

Skills

  • BLS Certified
  • IV Therapy Certification
  • Advanced Verbal and Written Communication
  • PCC/ EMR/ Omniview
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Wound Care
  • Mental Health/ Co-Occurring Disorders Experience
  • Team Leader
  • Expertise in handling patient escalations
  • Flexible and Adaptable
  • MS Office

Certification

  • Certified BLS
  • Certified IV Infusion Therapy

Timeline

LPN

Gaylord Hospital
05.2023 - Current

LPN Charge Nurse

Saint Mary Home
12.2022 - Current

CALL CENTER CLINICAL LEAD

Physician One Urgent Care
09.2020 - Current

PROGRAM COORDINATOR

Acord Inc
03.2014 - 09.2017

Program Counselor

Marrakech Inc.
03.2012 - 09.2014

Program Monitor

Help Inc.
01.2007 - 11.2010

LEAD TELLER

Nutmeg State Federal Credit Union
09.2001 - 09.2017

CT - College Prep

Wilby High School

LPN Diploma - Nursing

Stone Academy

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Nicole DeBarros-Redd